Alberto M.
technical support
Hi there! I'm a bilingual customer service specialist with extensive knowledge of Office 365, email, admin tenant, ticket system, windows and mac troubleshooting. I have over five years of experience in providing excellent support to clients in various industries, such as education, healthcare, and e-commerce. I can help you with: - Setting up and managing your Office 365 account and email - Troubleshooting any issues with your windows or mac devices - Responding to customer inquiries and resolving tickets - Communicating effectively in English and Spanish I'm available for full-time or part-time work, and I'm flexible with different time zones. I'm always eager to learn new skills and tools to improve my performance and deliver quality results. If you're looking for a reliable, friendly, and professional customer service specialist, look no further. I'm ready to start working with you today!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $11k
Billed in all: $59,804$60k
$3.8k in the last 6 months
Across 5 contracts
Earnings, last 30 days
Skill rankings: Top 7% in Customer Support
Ranked by MRR among everyone on Upwork with the skill.
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