Donna M.
Virtual/Administrative Assistance and Customer Service Support
I am a proactive and goal-oriented administrative professional with comprehensive years of experience in administrative assistance and customer service support honed from diverse work experience. Currently, I am keen on pursuing a challenging yet rewarding position as a virtual assistant to further increase my knowledge, skills, and abilities, while advancing my career. I display knowledge of virtual features honed from self-studying across vast online platforms and courses. Moreover, I display familiarity with the culture and market standards in the United States and other countries through participation in online discussions and other professional development seminars. I exemplify a great passion for working as a virtual assistant and I have always kept myself updated with the newest and updated materials and tools in the virtual world. I always give my best to improve my skills, while identifying ways toward self-improvement in my work. In addition to that, I have articulate oral and written communication skills to deal with any kind of customer. I consider myself to be goal-oriented with a strong desire to succeed and work toward outstanding results. I take pride in working hard and enjoying challenges and demands. To familiarize you with some of my qualifications, here are some of the abilities that I could bring to you as a client: * Social Media Management *E-Commerce Administrative Tasks • Creating content *E-mail Marketing • Developing basic graphics and designs • Managing appointments and calendars • Creating presentations • Providing stellar customer service • Handling escalations • Arranging Travels and Events • Project Management • Resolving problems and issues • Updating database and files With my rich mix of skills and experience, I am certain that you would gain a loyal, competent virtual assistant. I certainly possess key assets that would bring a positive impact and contributions to you as my client.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $4.9k
Billed in all: $14,539$15k
$1.2k in the last 6 months
Across 13 contracts
Earnings, last 30 days
Skill rankings: Top 7% in Article Writing
Ranked by MRR among everyone on Upwork with the skill.
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