Skip to content
BackNov 7
Donna M.
Upwork badge

Donna M.

Virtual/Administrative Assistance and Customer Service Support

I am a proactive and goal-oriented administrative professional with comprehensive years of experience in administrative assistance and customer service support honed from diverse work experience. Currently, I am keen on pursuing a challenging yet rewarding position as a virtual assistant to further increase my knowledge, skills, and abilities, while advancing my career. I display knowledge of virtual features honed from self-studying across vast online platforms and courses. Moreover, I display familiarity with the culture and market standards in the United States and other countries through participation in online discussions and other professional development seminars. I exemplify a great passion for working as a virtual assistant and I have always kept myself updated with the newest and updated materials and tools in the virtual world. I always give my best to improve my skills, while identifying ways toward self-improvement in my work. In addition to that, I have articulate oral and written communication skills to deal with any kind of customer. I consider myself to be goal-oriented with a strong desire to succeed and work toward outstanding results. I take pride in working hard and enjoying challenges and demands. To familiarize you with some of my qualifications, here are some of the abilities that I could bring to you as a client: * Social Media Management *E-Commerce Administrative Tasks • Creating content *E-mail Marketing • Developing basic graphics and designs • Managing appointments and calendars • Creating presentations • Providing stellar customer service • Handling escalations • Arranging Travels and Events • Project Management • Resolving problems and issues • Updating database and files With my rich mix of skills and experience, I am certain that you would gain a loyal, competent virtual assistant. I certainly possess key assets that would bring a positive impact and contributions to you as my client.

🇵🇭Santa Rosa, Philippines$8/hr100% JSS4.92 (5)Since Mar 2021

Earnings and projects

MRR
$816

Last 6 months ÷ 6

World#57,128 / 412k
🇵🇭Country#11,167 / 56.3k
Revenue, last 30 days
$803

Last 6 months: $4.9k

World#49,706 / 412k
🇵🇭Country#10,717 / 56.3k
Total earnings
$14k

Billed in all: $15k

World#169,360 / 412k
🇵🇭Country#27,816 / 56.3k
Per project
$2k

$1.2k in the last 6 months

World#77,513 / 412k
🇵🇭Country#16,096 / 56.3k
Projects, last 6 months
4
0% fixed100% hourly
World#51,813 / 412k
🇵🇭Country#3,668 / 56.3k
Projects in all
7

Across 13 contracts

8% fixed92% hourly
World#236,188 / 412k
🇵🇭Country#21,384 / 56.3k

Earnings, last 30 days

$14.5k+$803 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$13.5k$14.0k$14.5k$15.0kOct 8Oct 23Nov 7

Skill rankings: Top 7% in Article Writing

Ranked by MRR among everyone on Upwork with the skill.

  1. #371Content Editing3,676 freelancers · 🇵🇭 #48Top 10%
  2. #421Blog Content5,596 freelancers · 🇵🇭 #45Top 8%
  3. #646Typing5,170 freelancers · 🇵🇭 #329Top 12%
  4. #913Article Writing12,520 freelancers · 🇵🇭 #134Top 7%
  5. #1,012Blog Writing13,251 freelancers · 🇵🇭 #109Top 8%
  6. #1,114Google Docs8,007 freelancers · 🇵🇭 #585Top 14%
  7. #1,520Microsoft Word12,572 freelancers · 🇵🇭 #670Top 12%
  8. #2,020Digital Marketing13,812 freelancers · 🇵🇭 #263Top 15%