Ashlee J.

Ever since I began my journey to pursue a Masters in Library and Information Sciences, focusing on Archival Administration and Digital Content Management, I never felt more in my element than diving into projects that have allowed me to demonstrate my passion for all things structure and organization-related. I've also come to realize I have a knack for creating tutorials and instruction manuals, such as with software productivity tools and metadata application profiles. Being able to work on projects such as these also taps into another passion of mine for training people, and being able to provide understandable and impactful guides brings me joy. Apart from these discoveries about the talents and skills I've unlocked, I also bring over 12 years of experience in management and administrative support. I currently work as an archival librarian where developing and implementing systems for efficient processing of collection material for access and use is supplemented by my previous experience in the fast-paced legal arena as a manager of a court reporting and transcription company. Words mean a lot, and this is where I also bring experience in proofreading and editing with a strong attention to detail. Additionally, this experience has allowed my to demonstrate a level of resourcefulness in research to verify information. SKILLS *Research *Document and file management *Proofreading and editing *Administrative support *Microsoft Office and Adobe *Catalog and index processes and programs (Archon, ArchivesSpace) *Metadata application *DAMS (CONTENTdm, Omeka) Work experience: Archival Librarian Norfolk Public Library - Norfolk, VA Aug. 2024-present •Implemented system to accession and process donations with accuracy and efficiency. •Manage finding aid database Archon to make access to collections available. Office Manager Veteran Reporters, Inc. - Virginia Beach, VA Jan. 2019-Aug. 2024 • Oversaw Production Department of approximately 10 team members to ensure timely flow of transcription production. •Facilitated communication with diverse clientele to include judges, executive-level staff, paralegals, lawyers, and contracting officers. •Developed and edited training manuals and curriculum for new hires of the Production Department. •Oversaw training of staff and provided performance reviews along with ongoing feedback for professional development and growth. •Managed the ingest of audio-visual, image, and textual records and documents from court reporters into database for preservation. •Performed quality control checks on metadata associated with digital files to ensure accuracy, completeness, and integrity for storage and future access. •Managed physical file system and cataloged files in accordance with filing structure. •Maintained schedule and calendar of assignments of all transcriptionists and court reporters. •Oversaw semi-monthly payroll. •Managed and coordinated weekly travel of multiple employees and contractors to fulfill federal contract assignments nationwide. Store Manager General Nutrition Center - Virginia Beach, VA Sept. 2010 to Dec. 2018 •Known for development of employees for proficiency in customer service, product knowledge, technology-based services, salesmanship, operations and loss prevention. •Assisted patrons with information requests about products. Engaged patrons with questions about needs and goals to direct them to and suggest products to meet their needs, which often resulted in a transaction and repeat business. •Recognized for high level of asset and administrative organization. Received audit score of 95% out of 100% for records management and loss prevention consecutively for the past 3 years. •Efficient use of records database to reconcile sales transactions and generate statistical reports to analyze data for efficient scheduling and optimize payroll budget. Scored a 5 of 5 in annual review for staying under budget. •Ensured information from print and electronic records are retrievable, accurate and current through stream-lined system of classification. Trained other managers to adopt similar system of classification for ease of access and user reference. •Delegated and oversaw projects assigned to part-time staff including product rotation, markdown and cleaning schedules, weeding discontinued items, and plan-o-grams. •Organized and planned outreach activities to attract consumer interest and establish company presence in the community; partnered with local businesses to sponsor monthly events that see as large as 1,000+ people. •Managed inventory and routinely ordered supplies; oversaw processing of items worth upwards of $10,000 in weekly shipments. Education: Master's in Information Sciences; Archival Administration and Digital Content Management Wayne State University - Detroit, MI August 2017 to May 2022 Bachelor's in Sociology and History Spring Arbor University - Spring Arbor, MI January 2003 to May 2007