Shyrel B.

Reliable Virtual Assistant | Booking, Customer Support & Administrative Operations Need help managing bookings, customer inquiries, appointments, and daily administrative tasks? I'm here to help you stay organized and keep your business running smoothly. With over 10 years of experience in administrative and accounting-related work, I understand the importance of accurate records, professional communication, and reliable support. HERE'S HOW I CAN HELP YOUR BUSINESS: 📅 Booking & Appointment Management - Managing bookings and appointment schedules - Confirming appointments and following up with customers - Updating booking records and calendars - Keeping schedules organized and up to date 💬 Customer Support & Communication - Responding to customer inquiries - Handling email communication and follow-ups - Maintaining customer records - Providing professional and courteous customer service 📊 Administrative & Data Entry Support - Data entry and spreadsheet management - Organizing documents and business records - Updating databases and tracking information - Supporting daily office operations 🔎 Lead Generation & Web Research - Researching potential customers and businesses - Building and organizing lead lists - Collecting and verifying available business information - Maintaining accurate research spreadsheets 🧾 Bookkeeping & Accounting Support - Organizing invoices and financial documents - Tracking expenses and payments - Maintaining spreadsheets and financial records - Providing general accounting and administrative assistance TOOLS & SOFTWARE Microsoft Office, Google Workspace, Google Sheets, QuickBooks, Jobber, Zoho CRM, JustCall, Canva, and Meta Business Suite. WHY WORK WITH ME? ✔ More than 10 years of administrative and accounting-related experience ✔ Organized and detail-oriented ✔ Professional customer communication ✔ Reliable task management and follow-through ✔ Committed to accuracy and meeting deadlines I understand that running a business takes time and attention. My goal is to take administrative tasks off your plate so you can focus on serving your customers and growing your business. I'm ready to support your workflow, follow your processes, and help keep your daily operations organized. Let's discuss how I can help your business!