Vinil K.

Hello! 👋 I'm Vinil, a dedicated QA Analyst and Technical Support Professional with over 5 years of hands-on experience helping businesses deliver reliable software and provide excellent customer support. I specialize in manual and automation testing, application quality assurance, technical support, and AI-assisted workflows. I continuously learn and adopt modern tools and technologies to improve efficiency, identify issues faster, and deliver high-quality results. ✅ QA & Testing Expertise * Manual & Automation Testing * Website, Mobile & Desktop Application Testing * Functional, Regression & UI Testing * Test Case Creation & Execution * Bug Identification, Documentation & Reporting * End-to-End Testing * Test Automation with Playwright * Quality Assurance & Release Validation 🛠️ Tools & Technologies * Playwright – JavaScript / TypeScript * Claude Code AI * ChatGPT * Superset * Jira * Trello * Zapier * Zendesk * HubSpot * Microsoft Office 🤖 AI-Powered Development & Productivity I use modern AI tools such as Claude Code and ChatGPT to support software testing, troubleshooting, automation, documentation, analysis, and development workflows. I also work with Superset to leverage AI agents and automation workflows for more efficient development and technical tasks. 🎓 Certifications * ISTQB Certified Tester * Manual & Automation Testing Bootcamp – Udemy * Playwright Automation Testing with JavaScript – Udemy 💼 Why Work With Me? I focus on being reliable, detail-oriented, communicative, and proactive. My goal isn't simply to find bugs or resolve technical issues, it's to understand the bigger picture, identify potential problems early, and help deliver a better experience for your users. If you're looking for a QA specialist, automation tester, or technical support professional who embraces modern AI tools and technologies, I'd be happy to discuss how I can help with your project.