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Ryan F.
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Ryan F.

14 Years of Amazing Customer Service | Virtual Assistant

Are you looking for a reliable and dedicated expert to enhance your customer support operations? I’m Ryan, a seasoned Customer Service Specialist and Account Executive with a proven track record of delivering exceptional results. With over 3,100 logged hours and 100% job success on Upwork, I’m fully committed to helping businesses thrive by providing top-notch support and building client trust. What I Bring to the Table: 🌟Exceptional Communication Skills I pride myself on being an active listener and effective communicator, whether addressing customer inquiries, resolving issues, or coordinating with team members. My approach ensures clarity, builds trust, and enhances customer satisfaction. 🛠Problem-Solving Expertise Troubleshooting hardware issues? Streamlining order fulfillment? Crafting effective solutions to customer concerns? I excel in analyzing challenges and providing innovative, workable results that drive success. 💡Versatile Customer Support Experience From online chat support to phone and email assistance, I’ve got you covered. I handle customer interactions with professionalism, empathy, and cultural sensitivity, creating positive experiences that encourage loyalty. 🔹Order Processing and Technical Support Experienced in order tracking, processing, and troubleshooting, I help businesses maintain smooth operations while ensuring customer needs are met efficiently. 🔹Proactive Account Management Keeping client relationships strong is my passion. I identify opportunities for growth, maintain open communication, and go above and beyond to meet account objectives. 🔑Core Competencies: -Online Chat and Email Support -Order Fulfillment and Tracking -Technical Troubleshooting and System Configuration -Customer Relationship Building -Data Entry and Process Optimization Why Choose Me? I’m not just a service provider—I’m your partner in delivering seamless customer experiences, enhancing team workflows, and exceeding business goals. My ability to adapt, stay organized, and work collaboratively makes me an ideal fit for dynamic and fast-paced environments. 📩 Contact Me Today! Whether you’re looking for a dependable Customer Service Specialist, an Account Executive to nurture client relationships, or a proactive problem-solver to manage your operations, I am ready to help. Send me a message to discuss your project and see how we can achieve remarkable results together!

🇵🇭Caloocan City, Philippines$8/hr100% JSS4.34 (7)Since Mar 2021

Earnings and projects

MRR
$19

Last 6 months ÷ 6

World#165,525 / 412k
🇵🇭Country#25,087 / 56.3k
Revenue, last 30 days
$8

Last 6 months: $117

World#105,699 / 412k
🇵🇭Country#19,095 / 56.3k
Total earnings
$23k

Billed in all: $25k

World#129,757 / 412k
🇵🇭Country#21,479 / 56.3k
Per project
$3.3k

$117 in the last 6 months

World#51,297 / 412k
🇵🇭Country#11,523 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
7

Across 9 contracts

11% fixed89% hourly
World#236,188 / 412k
🇵🇭Country#21,384 / 56.3k

Earnings, last 30 days

$24.8k+$8 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$24,750$24,755$24,760Oct 8Oct 23Nov 7

Skill rankings: Top 33% in FAQ

Ranked by MRR among everyone on Upwork with the skill.

  1. #14FAQ43 freelancers · 🇵🇭 #4Top 33%
  2. #106System Configuration258 freelancers · 🇵🇭 #27Top 41%
  3. #263Hardware Troubleshooting642 freelancers · 🇵🇭 #141Top 41%
  4. #766Communication Etiquette1,807 freelancers · 🇵🇭 #428Top 42%
  5. #904Order Fulfillment1,928 freelancers · 🇵🇭 #597Top 47%
  6. #916Product Knowledge2,128 freelancers · 🇵🇭 #562Top 43%
  7. #1,329Order Tracking2,668 freelancers · 🇵🇭 #877Top 50%
  8. #1,365Order Processing2,648 freelancers · 🇵🇭 #852Top 52%