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Judy Ann J.
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Judy Ann J.

Customer Service Representative

If you seek a dependable, efficient, and results-oriented contractor, your search ends here! With over 11 years of robust customer service experience and more than 5 years of virtual freelancing expertise, I have effectively handled a range of tasks, including transcription, research, data entry, social media appointment setting, proofreading, order fulfillment, order tracking, and general administrative support. I take pride in delivering output that exceeds expectations and ensures your satisfaction. Experience: - Resolution Specialist - Amazon Philippines - Customer Care Representative - Sprint - Chat Support Representative - Qualfon - Social Media Appointment Setter (Instagram, Facebook, and LinkedIn) - LinkedIn Manager - Executive Administrative Assistant - Shopify Virtual Assistant Skills: - Top-rated Upwork freelancer - Excellent English skills (oral, written, and comprehension) - Proficient in Microsoft Office Applications and G Suite - Proficient in Slack, Trello, Dropbox, Basecamp, Discord - Knowledgeable in Social Media Management (Instagram, Facebook, LinkedIn), Shopify order fulfillment - Detail-oriented, highly accurate, and easy to train

🇵🇭Lapu-Lapu City, Philippines$7/hr100% JSS4.77 (10)Since Mar 2021
GlobeUpwork

Earnings and projects

MRR
$1.7k

Last 6 months ÷ 6

World#27,387 / 412k
🇵🇭Country#3,592 / 56.3k
Revenue, last 30 days
$1.9k

Last 6 months: $10k

World#22,322 / 412k
🇵🇭Country#2,812 / 56.3k
Total earnings
$73k

Billed in all: $78k

World#54,311 / 412k
🇵🇭Country#7,899 / 56.3k
Per project
$4.9k

$2.6k in the last 6 months

World#35,698 / 412k
🇵🇭Country#8,420 / 56.3k
Projects, last 6 months
4
0% fixed100% hourly
World#51,813 / 412k
🇵🇭Country#3,668 / 56.3k
Projects in all
15

Across 19 contracts

16% fixed84% hourly
World#161,377 / 412k
🇵🇭Country#12,950 / 56.3k

Earnings, last 30 days

$78.2k+$1.9k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$76k$77k$78k$79kOct 8Oct 23Nov 7

Skill rankings: Top 2% in Etsy

Ranked by MRR among everyone on Upwork with the skill.

  1. #15Etsy604 freelancers · 🇵🇭 #5Top 2%
  2. #182Communication Etiquette1,807 freelancers · 🇵🇭 #93Top 10%
  3. #186LinkedIn3,309 freelancers · 🇵🇭 #57Top 6%
  4. #191Task Coordination2,735 freelancers · 🇵🇭 #67Top 7%
  5. #264Amazon Seller Central2,914 freelancers · 🇵🇭 #37Top 9%
  6. #345Instagram7,103 freelancers · 🇵🇭 #71Top 5%
  7. #402Executive Support5,288 freelancers · 🇵🇭 #155Top 8%
  8. #974Online Chat Support11,527 freelancers · 🇵🇭 #563Top 8%