Keaton S.
Chief Operations Officer (COO)
I help leadership turn chaos into profit, usually within the first week. Most businesses don't fail because of bad ideas. They stall because operations are messy, technology is duct-taped together, and the leadership team is stuck doing everyone else's job or babysitting initiatives. That's where I come in. Over the past 10+ years I've led 500+ complex projects as a COO, CIO, and project portfolio manager, helping companies from two-person startups to multi-million dollar organizations run leaner, ship faster, and actually enjoy the work again. What clients typically see within 30 days: - A clear operational roadmap with owners, deadlines, and measurable outcomes - SOPs and systems that cut busywork and reduce founder dependency - A technology stack that supports the business instead of fighting it - Team accountability structures that stick - Found profit, usually hiding in wasted spend, broken processes, or underused tools Where I help most: Operations - SOPs, project management, team accountability, onboarding systems, KPI design, and cross-departmental execution. Technology & Systems - IT roadmaps, software stack audits, vendor management, automation, AI integration, and data governance. Strategy & Growth - Business plans (lean to loan-ready), market expansion, diversification, risk management, and competitive research. Leadership - Executive coaching, hiring and training, culture building, and change management during pivots or scaling. Why clients keep me around: - I hit the ground running, no 30-day ramp-up - I create real value within the first week - I bridge operations and technology so neither side slows the other down - CCAT score of 37 (top-tier critical thinking and versatility) - I genuinely care whether your team has a good time at work How we'd start: A free 30-minute call to understand your situation, identify the highest-leverage problems, and decide together whether I'm the right fit. Not a sales call, just identification of needs. If you're a founder or executive who needs a steady hand to untangle operations, modernize systems, and give you your time back, send me a message and let's talk.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $53k
Billed in all: $202,310$202k
$18k in the last 6 months
Across 49 contracts
Earnings, last 30 days
Skill rankings: #1 in 1 skill of 19
Rarest: top 0.27% in Asana, of 3,013. Ranked by MRR among everyone on Upwork with the skill.
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