Liliane E.

Customer Service

To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately and looking forward to be Customer Service Representative in a fast paced environment, utilizing exceptional negotiation, troubleshooting, and problem resolution skills to handle high volume inbound customer calls, and to provide high quality customer service to the public Goal-oriented individual with a student mindset and superb communication skills such as, Superior conflict resolution and customer service skills, Exceptional multitasking abilities, Extensive knowledge of spreadsheet programs, data tracking software, and Microsoft Office products, Listening and comprehension skills, Able to remain patient and calm in frustrating situations, Able to work well and remain focused under pressure, Organized and detail-oriented, Creative problem-solving and critical thinking skills, Friendly and engaging personality, Upbeat and positive regardless of the type of conversation, Recordkeeping and documentation skills, Excellent written and oral communication as well as conversational skills seeking for an Entry-level customer service position