Luciana N.

Welcome to my profile! I am a virtual assistant specializing in cold calling, telemarketing, outbound sales, and customer support. I provide shipping address verification, correction, and organization for e-commerce websites and online stores in Italy, as well as database management and cleaning, address research, data entry, transcription, AI image annotation, website evaluation, and mystery shopping services. I also contribute to training artificial intelligence models in the Italian language and create audio recordings in both Italian and Portuguese. I manage sales follow-up activities through phone calls, email, and messaging, helping businesses increase conversions and maintain effective customer relationships. I primarily work within the B2C sector across Europe, delivering professional, accurate, reliable, and results-oriented services.