Monica Jose P.

Hi! I’m Mónica, a bilingual Virtual Assistant with over 8 years of experience working with clients and supporting businesses with administrative tasks, communication, and everyday organization in both English and Spanish. I have a Bachelor’s degree in Psychology, and throughout my career I’ve had the opportunity to work in different areas, including customer service, travel, legal, administration, and creative work. I really enjoy working with people, helping solve problems, and making things easier for both clients and the teams I support. I previously worked with Qatar Airways, where I helped customers with flight bookings, schedule changes, travel arrangements, and different requests. I also currently work as a Legal Assistant, where I help with client intake, calls, scheduling, document follow-ups, case organization, and other administrative tasks. I’ve worked with tools like MyCase, Docketwise, Google Workspace, Notion, OpenPhone, and Canva. Here are some of the things I can help with: ✈️ Travel planning, flight bookings, and itinerary support ⚖️ Legal administrative support and client intake 📧 Email and inbox management 📅 Calendar scheduling and coordination 💬 Customer support through email, chat, and phone 📊 CRM updates, research, and data entry 📁 Document organization and follow-ups 🌎 English and Spanish communication 🎨 Canva and basic content support I’m organized, reliable, and easy to work with. I’m also a fast learner, so I don’t usually have a hard time getting familiar with new tools or systems. If you need someone who can help with clients, stay on top of the details, and keep things organized, I’d be happy to support you!