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Christian Bryan T.
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Christian Bryan T.

Customer Service & Technical Support Expert | Product Trainer

🌟 8000 working hours on Upwork 🌟 100% Job Success 🌟 E-commerce, SaaS, Healthcare, and Admin 🌟 Top Customer Satisfaction Performer 🌟 8+ Years Experience as a Technical Support Specialist 🌟 12+ Years of Customer Service Experience Hello, and welcome to my profile! I bring over 10 years of experience, including recent roles providing tech support and customer service for E-commerce and SaaS companies. Skilled in product support and customer satisfaction, I’m passionate about delivering solutions that make your operations smoother and your customers happier. Please feel free to scroll down to the Testimonials section to get a glimpse of my personality and to see what my past colleagues say about me! Don't hesitate to reach out if you think I may be a good fit for your team. I am available on most days and have a flexible schedule. I'm excited to work with you! ⚡️⚡️MY SERVICES⚡️⚡️ ✔️ Admin Support ✔️ Virtual Assistance ✔️ Customer Service ✔️ Technical Support ✔️ Order Entry ✔️ Order Processing ✔️ Emails ✔️ iOS Support ✔️ Product Support ✔️ Data Entry ✔️ Zoom Trainings ✔️ Product Training ✔️ Troubleshooting ✔️ Onboard New Customers/Employees ✔️ Schedule Appointments ✔️ Inbox Management ✔️ Organize Calendars ✔️ Manage Social Media Accounts ✔️ Flight Bookings ✔️ Handle Medical Records ✔️ Inbound and Outbound Calls ➡️ SOFTWARES & APPLICATIONS EXPERIENCED Shopify ZenDesk Gorgias Tremendous Slack Monday.com Zoom ShipStation Tremendous Google Admin Google Docs Google Sheets Google Calendar DMI APM IBM Tradestone SAP Ariba Nextiva PointClickCare MatrixCare OpenVPN ChartEasy Einstein ACSR TeamViewer Thank you for checking my profile and please feel free to reach out!

🇵🇭Pilar, Philippines$18/hr100% JSS5.00 (1)Since Mar 2021

Earnings and projects

MRR
$2.7k

Last 6 months ÷ 6

World#14,699 / 412k
🇵🇭Country#1,116 / 56.3k
Revenue, last 30 days
$3k

Last 6 months: $16k

World#12,387 / 412k
🇵🇭Country#894 / 56.3k
Total earnings
$158k

Billed in all: $166k

World#21,778 / 412k
🇵🇭Country#2,145 / 56.3k
Per project
$26k

$8.2k in the last 6 months

World#3,710 / 412k
🇵🇭Country#597 / 56.3k
Projects, last 6 months
2
50% fixed50% hourly
World#88,918 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
6

Across 10 contracts

10% fixed90% hourly
World#250,290 / 412k
🇵🇭Country#23,310 / 56.3k

Earnings, last 30 days

$166k+$3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$162k$164k$166k$168kOct 8Oct 23Nov 7

Skill rankings: Top 2% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #8ShipStation102 freelancers · 🇵🇭 #4Top 8%
  2. #12Records Management376 freelancers · 🇵🇭 #5Top 3%
  3. #65Troubleshooting1,460 freelancers · 🇵🇭 #17Top 4%
  4. #74Order Processing2,648 freelancers · 🇵🇭 #40Top 3%
  5. #77Gorgias1,588 freelancers · 🇵🇭 #38Top 5%
  6. #172Scheduling6,335 freelancers · 🇵🇭 #61Top 3%
  7. #231ChatGPT5,588 freelancers · 🇵🇭 #26Top 4%
  8. #234Zendesk5,908 freelancers · 🇵🇭 #95Top 4%