Christine Jane C.

I help businesses stay organized, respond faster, close more jobs, and deliver exceptional customer experiences. For over 6 years, I've supported U.S.-based businesses in home services, property management, e-commerce, and digital marketing. I've worked directly with business owners, property owners, technicians, sales teams, and customers to streamline operations, improve communication, and keep projects moving from the first inquiry to successful completion. Here's how I can help your business: ✅ Customer Service (Phone, Email & Live Chat) Handle inbound and outbound calls Resolve customer concerns professionally Build strong client relationships Customer retention & follow-ups ✅ Dispatch & Operations Schedule and dispatch technicians Route optimization Calendar and appointment management Project coordination Work order management Job tracking from start to completion ✅ Administrative Support CRM management Data entry & reporting Estimates and invoicing Documentation SOP implementation Process improvement ✅ Sales & Marketing Support Lead qualification Outbound prospecting Appointment setting Follow-up campaigns Customer reactivation Facebook & social media message management CRM pipeline management Industries I've Supported • HVAC • Appliance Repair • Gutter Services • Home Improvement • Property Management • E-commerce (Shopify) • Digital Marketing Agencies Software & Platforms • GoHighLevel (GHL) • Workiz • Housecall Pro • Jobber • Shopify • Google Workspace • Microsoft Office • CRM & Dispatch Platforms • Project Management Tools I'm known for being proactive, dependable, highly organized, and calm under pressure. Whether it's handling customer calls, coordinating field teams, managing schedules, supporting sales, or ensuring every client receives outstanding service, I take ownership of my work and always look for ways to improve efficiency. If you're looking for someone who can communicate confidently with U.S. customers, keep your operations organized, and become a long-term part of your team, I'd love to help.