Romabelle S.

Hi there, I'm Romabelle! I help ecommerce brands deliver fast, reliable customer support that keeps customers coming back. We may not share a desk, but you can count on me to keep things running smoothly and deliver work you can rely on. Why me? Because I'm passionate about what I do. I don't just meet expectations; I exceed them. Here's a glimpse of what I can bring to your team: 🌟 Customer Service: I bring over five years of customer service experience, having represented brands such as Samsung, MBX Corporation, Kaja Beauty, I Dew Care, Macy’s, and Bloomingdale’s, where I consistently delivered high-quality customer support and positive client experiences. 📦 E-commerce: My expertise! I've seamlessly managed e-commerce operations, providing top-tier support to diverse customers. From resolving chargebacks and coordinating with warehouses and suppliers, to handling product issues, order fulfillment, and general product inquiries, I got you covered. 🚀 Social Media: Crafting engaging posts and social media interactions. 💬 Community Management: Responding and reacting to Social Media messages, tags and comments. 📝 Technical Operations: Technical Writer and Technical Operations Assistant at GAD.AI. 🛒 E-commerce Platforms: I'm experienced in Gorgias, Shopify, Amazon Seller Central, Etsy, Shineon and ShipStation – your e-commerce essentials. ✉️ Figma to Klaviyo Email Setup: Converting Figma campaign designs into fully functional Klaviyo emails while preserving brand consistency and ensuring precise Swedish, German, and English translations with Claude.ai. ✏️ Creative: Designing message cards, wedding printables, or creating social media posts through Canva. How can I assist you? Let's connect via chat – I'm just a message away!