Arun K.
Salesforce Architect | Agentforce AI, Data Cloud, CPQ & Integrations
🏆 TOP RATED PLUS | 100% JOB SUCCESS | 22X SALESFORCE CERTIFIED Are you struggling with a complex Salesforce environment, disconnected business systems, manual processes, or CRM architecture that cannot scale with your business? I'm a Salesforce Solution Architect, AI Consultant, and Integration Specialist with 10+ years of experience and 200+ delivered Salesforce projects. I help startups, growing businesses, and enterprises design, build, integrate, and optimize Salesforce ecosystems that improve operational efficiency, automate business processes, and support long-term growth. From Salesforce architecture and custom development to Agentforce AI, Data Cloud, Marketing Cloud, and enterprise integrations, I can take ownership of your project from solution design through implementation and deployment. HERE'S HOW I CAN HELP: 1. Salesforce Architecture & Implementation Salesforce solution architecture and technical consulting. Sales Cloud, Service Cloud, Experience Cloud and Health Cloud. Custom objects, data models, relationships and business logic. Enterprise CRM implementation and optimization. Security architecture, permissions, sharing rules and SSO. Salesforce org audits, redesign and performance optimization. 2. Salesforce AI, Agentforce & Automation Agentforce implementation and AI-powered CRM solutions. Einstein AI and intelligent workflow automation. Custom AI agents for sales and customer support. AI-powered lead qualification and customer engagement. OpenAI, Claude and LLM integrations with Salesforce. RAG-based knowledge assistants and intelligent automation. Automated case classification, routing and resolution workflows. 3. Salesforce Data Cloud / Data 360 Data Cloud architecture and implementation. Data ingestion, mapping and transformation. Identity resolution and unified customer profiles. Data harmonization and segmentation. Calculated insights and activation. Data Cloud integrations with Salesforce applications. 4. Salesforce Marketing Cloud Marketing Cloud Advanced implementation. Journey Builder and Automation Studio. Email Studio and campaign automation. AMPscript, SQL and dynamic email development. Subscriber management and audience segmentation. Marketing automation and customer journey optimization. 5. Salesforce CPQ & Revenue Cloud Salesforce CPQ configuration and implementation. Product catalog, pricing rules and discount logic. Quote generation and approval automation. Quote-to-Cash process optimization. Revenue Cloud implementation. Contract, proposal and subscription workflows. 6. Salesforce Custom Development Apex classes, triggers and batch processing. Lightning Web Components (LWC). Visualforce and custom UI development. Salesforce Flows and advanced automation. SOQL and SOSL optimization. Custom applications and business-specific functionality. 7. Salesforce API Integrations & Data Migration REST API, SOAP API, Bulk API and Platform Events. Salesforce and HubSpot integration. QuickBooks, NetSuite, Stripe and DocuSign integrations. Zapier, Make and n8n automation. Real-time and scheduled data synchronization. CRM migration, field mapping and data transformation. Error handling, retry logic, logging and data validation. 8. Salesforce RevOps, Reporting & Optimization Custom dashboards and executive reporting. Sales pipeline and revenue forecasting. Lead management and sales automation. GTM workflows and cross-platform integrations. Data quality and CRM governance. UAT, deployment and ongoing optimization. MY TECHNICAL EXPERTISE Salesforce: Sales Cloud, Service Cloud, Marketing Cloud, Data Cloud, Health Cloud, Experience Cloud, CPQ, Revenue Cloud, Commerce Cloud. AI: Agentforce, Einstein AI, OpenAI, Claude, RAG, LLM integrations. Development: Apex, LWC, Visualforce, SOQL, JavaScript. Integration: REST API, SOAP API, Bulk API, Platform Events. Automation: Salesforce Flow, Zapier, Make, n8n. Cloud & Infrastructure: AWS and enterprise integration platforms. WHY CLIENTS CHOOSE ME 🏆 Top Rated Plus on Upwork. ⭐ 100% Job Success Score. 🎓 22 Salesforce certifications, including System Architect, Integration Architect, Application Architect and Data Architect. 🚀 10+ years of Salesforce industry experience. 💼 200+ Salesforce projects delivered across multiple industries. 🔧 Strong combination of business consulting, architecture, development and integration expertise. I focus on building Salesforce solutions that are reliable, scalable, secure, and aligned with your actual business requirements. LET'S DISCUSS YOUR SALESFORCE PROJECT. Whether you need an experienced Salesforce Architect, Agentforce implementation, Data Cloud setup, Marketing Cloud automation, CPQ development, complex integrations, or a complete Salesforce transformation, I can help. Share your current challenges and project objectives. Let's discuss the right technical approach. Looking forward to working together.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $6.1k
Billed in all: $328,230$328k
$3k in the last 6 months
Across 30 contracts
Earnings, last 30 days
Skill rankings: Top 11% in Salesforce Wave Analytics
Ranked by MRR among everyone on Upwork with the skill.
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