Mark Joseph M.

Has 8 years of solid experience in customer service industry specializing in retention department, billing issues and customer assist. -I am organized and able to handle multiple inquiries, even in stressful situations. -Through my experience, I have learned to efficiently solve any kind of issue that may occur. I am proactive and a real problem solver. Flexible, fast learner and efficient on assigned tasks. - Proficient in Microsoft Office Applications. (Word, Excel, ) and familiar with google docs -Attentive to details and concerned with quality of my output. - Ensures tasks are completed correctly and on time. -Successfully execute many tasks simultaneously without compromising the output quality