Andres E.
Customer Support Specialist
More than five years of experience achieving clients' satisfaction, developing optimization strategies, and maintaining the satisfaction of your customers' expectations. I am very detailed and independent as a virtual assistant and customer support specialist. I will always perform tasks assigned to me in the best possible manner. I have excellent organizational skills. I am a tech-savvy, self-taught person who is always ready to learn and adapt to new environments. Enthusiastic to contribute to the team's success through hard work and goodwill. I am prepared to improve your business with my knowledge and experience. Ensured success and satisfaction signature on every job I did. Software that I can use: - Asana - ClickUp - Monday - Teamwork - Notion - Clickfunnels - Ontraport - Hubspot - Salesforce - Google Docs - Canva - Facebook Ads Manager - E-commerce - Intercom - Zendesk -Quickbooks online -Xero
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $7.3k
Billed in all: $77,270$77k
$3.7k in the last 6 months
Across 12 contracts
Earnings, last 30 days
Skill rankings: Top 12% in Administrative Support
Ranked by MRR among everyone on Upwork with the skill.
- #199Inbound Inquiry1,295 freelancers · 🇨🇴 #2Top 15%🇨🇴#2 of 7
- #238Ticketing System1,296 freelancers · 🇨🇴 #2Top 18%🇨🇴#2 of 11
- #289Communication Etiquette1,807 freelancers · 🇨🇴 #5Top 16%🇨🇴#5 of 18
- #359Product Knowledge2,128 freelancers · 🇨🇴 #8Top 17%🇨🇴#8 of 29
- #681Customer Satisfaction3,986 freelancers · 🇨🇴 #9Top 17%🇨🇴#9 of 66
- #872Phone Support5,089 freelancers · 🇨🇴 #14Top 17%🇨🇴#14 of 84
- #1,769Online Chat Support11,527 freelancers · 🇨🇴 #29Top 15%🇨🇴#29 of 153
- #2,225Email Support14,954 freelancers · 🇨🇴 #29Top 15%🇨🇴#29 of 187