Abhishek M.

EXECUTIVE SUMMARY Dynamic and visionary technology leader with over 25 years of global experience in Information Technology, Digital Transformation, Payments Infrastructure, and Enterprise Product Engineering. Proven track record in scaling operations, modernizing IT ecosystems, and driving cloud-first and AI-integrated innovations. Known for leading large-scale global infrastructure transformations and managing multi-functional teams across Fintech, Banking, Telecom, and Enterprise IT domains. Founded and scaled a successful tech venture, led IT strategy for leading payment platforms across APAC, Middle East, and Africa. Recognized for strategic thinking, cross-border operations leadership, and mentoring high-performance engineering teams. CORE COMPETENCIES Digital & Cloud Transformation (Azure, AWS, O365, Copilot) Payments Engineering (Issuance, Acquiring, BIN Sponsorship) Product Strategy & Lifecycle Management Enterprise Infrastructure & Data Center Management Business Continuity & Disaster Recovery (BCP/DR) ITIL, ISO 27001, PCI DSS, Cybersecurity Compliance AI/ML-Driven Automation & Analytics Vendor & Stakeholder Management Regulatory Audits (RBI, ISO, PCIDSS, VAPT) Leadership Development & Team Scaling PROFESSIONAL EXPERIENCE Vice President – Information TechnologyIn-Solutions Global Ltd. (ISG) – Jun 2021 to Present Global Fintech Leader | APAC, MENA, Africa | 67+ Financial Clients Role Overview: Led enterprise-wide product transformation initiatives across payments, acquiring, and issuing platforms. Drive multi-cloud migration, AI integration, and modernization of ISG’s flagship Genius® payment suite to deliver resilient, compliant, and customer-centric digital experiences. Led a multi-year initiative to migrate on-premises payment systems to hybrid cloud (Azure + AWS), enabling faster scalability, 35% lower TCO, and 40% improvement in uptime. Defined and executed a 3-year digital transformation roadmap, transitioning legacy modules into cloud-native microservices architecture supporting real-time data analytics and API-first capabilities. Implemented AI/ML-based automation for incident management, SLA tracking, and predictive analytics, reducing manual interventions by 50%. Directed a team of 150+ technical experts (Engineering, DevSecOps, Cloud, Security, Product) to deliver end-to-end transformation projects across multiple geographies. Integrated ISO 27001, PCI DSS, and RBI frameworks into transformation processes ensuring secure, audit-ready product deployment. Partnered with global banks, fintech’s, and regulatory agencies to define transformation goals, track KPIs, and align technology initiatives with strategic business outcomes Delivered hybrid cloud infrastructure projects in UAE, Australia, and Africa. Drove standardization with ITIL processes ensuring 24/7 uptime and SLA adherence. Founder & Managing DirectorLestersoft India Pvt. Ltd. – Apr 2006 to Mar 2021 Entrepreneurial Venture | Cloud, Infra, Software Solutions for BFSI, Retail, Oil & Gas Scaled company to $1.4M revenue, 140+ corporate clients. Delivered 45+ turnkey cloud-based software solutions. Specialized in BCP/DR, network infra, and contact center integration. Managed large-scale IT, ERP, and CRM deployments (SAP, Salesforce, Dynamics). Conducted extensive VAPT and ISMS audits. Project Manager – Infrastructure & ApplicationsAdventity Pvt. Ltd. – Nov 2004 to Dec 2005 Delivered CRM-integrated banking and insurance systems. Automated payment and airway ticketing platforms. Oversaw cross-functional product teams. Project Leader – Infrastructure & TransitionsValdel Xtent Global Services – Jan 2004 to Nov 2004 Led product development for eCommerce order processing and CRM automation. PSR Executive – Planning & ImplementationGTL Ltd. – Jan 2001 to Jan 2004 Worked on banking product automation and MIS digital transformation. Gained expertise in Visual Studio, Oracle, Sybase, and quality assurance. PROJECT HIGHLIGHTS Mission-Critical HSA Safety Platform for ONGC Offshore Operations. Asset Liability Analysis System for UK Financial Firm (merged with JLT). AI-Driven IT Automation integrated with Microsoft Copilot & Azure Analytics. ERP/CRM Integration: SAP, Salesforce, Dynamics 365. Executed 5000-node network infrastructure rollout. Delivered projects to clients in Australia, UK, UAE, Africa, and India. EDUCATION & CERTIFICATIONS Bachelor’s in Commerce & Economics [Mumbai University] Certified: ITIL, ISO 27001, Microsoft / AWS / Azure TECHNOLOGY STACK Platforms: Azure, AWS, O365, VMware, Citrix Development: MS Visual Studio, SQL, Oracle, JavaScript, Linux Tools: SAP, Salesforce, Dynamics, Avaya, Cisco, Genesis, Aspect Security: FortiGate, Websense, VAPT, ISMS, Ethical Hacking LANGUAGES English (Fluent)