Skip to content
BackNov 5
Muneeb F.

Muneeb F.

Virtual Assistance | Customer Service Rep | Technical Support

With over 3 years of experience as a customer service representative, I specialize in providing freelance support to enhance client experiences and deliver top-notch work. I've successfully offered global online chat and email support, recognizing the significance of professional customer service in fostering future business opportunities. As your dedicated Virtual Assistant, I assure you the adept management of your Customer Care Service, Online Chat Support, Emails, and Social Media Inbox. My approach combines professionalism and friendliness, ensuring an exceptional customer experience. I have a proven track record, including successful VA of Casbum, Emasho, and Muan email and Social Media support. Proficient in communication tools such as Skype, WeChat, and WhatsApp. I offer versatility in managing platforms like Gmail, Outlook, Facebook pages, Instagram, Booking.com, and WeChat. In the E-commerce domain, my expertise extends to order tracking, processing, fulfillment, cancellations, refunds, dispute resolution (PayPal, Klarna, Charge flow, chargeback), and effective communication with suppliers. Additionally, I've served as a Virtual Assistant for various products, handled data entry tasks, and demonstrated proficiency in Google Sheets. I am available 365 days a year for any further discussions. I am enthusiastic about the prospect of collaborating with you.

🇵🇰Peshawar, Pakistan$15/hr100% JSSSince Apr 2021

Earnings and projects

MRR (estimate)
≈$1.3k

An estimate from an earlier read

World#36,909 / 412k
🇵🇰Country#4,311 / 52.9k
Revenue, last 30 days
$1.3k

Last 6 months: $7.9k

World#33,836 / 412k
🇵🇰Country#3,967 / 52.9k
Total earnings
$23k

Billed in all: $24k

World#129,697 / 412k
🇵🇰Country#12,527 / 52.9k
Per project
$23k

$7.9k in the last 6 months

World#4,712 / 412k
🇵🇰Country#197 / 52.9k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇰Country#22,564 / 52.9k
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,671 / 412k
🇵🇰Country#50,390 / 52.9k

Earnings, last 30 days

$24.3k+$1.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$23k$24k$25kOct 9Oct 24Nov 8

No data since Nov 5, 2026.

Skill rankings: Top 8% in Social Media Management

Ranked by MRR among everyone on Upwork with the skill.

  1. #46Help Scout232 freelancers · 🇵🇰 #11Top 20%
  2. #66Zoho Desk401 freelancers · 🇵🇰 #21Top 16%
  3. #95Answered Ticket446 freelancers · 🇵🇰 #5Top 21%
  4. #106Price & Quote Negotiation1,092 freelancers · 🇵🇰 #4Top 10%
  5. #145Research & Strategy1,744 freelancers · 🇵🇰 #11Top 8%
  6. #180Inbound Inquiry1,295 freelancers · 🇵🇰 #16Top 14%
  7. #391Order Processing2,648 freelancers · 🇵🇰 #30Top 15%
  8. #445Order Tracking2,668 freelancers · 🇵🇰 #28Top 17%