Owais D.

I help founders turn operational chaos into a clear, scalable operating system, so execution gets faster, teams become more accountable, and the business stops depending on the founder for every decision. I work best with founder-led startups, service businesses, agencies, and growing teams that have momentum but are struggling with messy processes, unclear ownership, weak reporting, slow execution, or too much founder involvement. My role is not to “𝐦𝐚𝐧𝐚𝐠𝐞 𝐭𝐚𝐬𝐤𝐬.” I step in as a fractional COO / Chief of Staff and help design the structure behind the business: - Operating systems and execution rhythms - SOPs, workflows, and team accountability - ClickUp, Notion, n8n, Make, Zoho, Jira, Freshdesk, Zendesk, and related systems - Claude, ChatGPT, Gemini, Perplexity, & AI Tools - KPI dashboards and leadership reporting - Process automation and operational visibility - Team structure, handoffs, and performance cadence 𝐑𝐞𝐜𝐞𝐧𝐭 𝐨𝐮𝐭𝐜𝐨𝐦𝐞𝐬 𝐢𝐧𝐜𝐥𝐮𝐝𝐞: - Scaled operations from 10 to 250+ team members in under a year - Reduced cycle times by 40% through SOPs, workflow redesign, and automation - Built profitability dashboards connecting revenue, expenses, ROI, and ROAS - Maintained 90%+ NPS and CX performance through structured training and accountability I usually start by auditing the current operating model, identifying the real bottlenecks, and building a practical 30-day execution plan. From there, I help implement the systems, dashboards, workflows, and team cadence needed to make the business run with more clarity and less founder dependency. If your business is growing but execution feels messy, I can help you build the structure required for the next stage.