Andrea R.

I’m a native Spanish professional and fluent in English, dedicated to customer service. My primary focus is always customer satisfaction by, too, keeping the corporation’s interest. I’ve mastered key skills such as responsibility, crisis management, by being goal-oriented and thorough with details, as well as having exceptional communication skills and problem-solving ability. I’m eager to learn and don’t fear change. Besides the qualifications mentioned before, I would like to add my knowledge of Zendesk & Slack learned by taking their official training (certification), besides my experience with the Google Workspace platform (Gmail, Calendar, Forms, Meet, Drive, Docs, Sheets), along with knowledge of softphone software like Bria & Talkroute, Trello, Microsoft Office, and Airtable.