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Ken F.

Ken F.

Customer Support / Technical Support Specialist

I am a seasoned IT Operations and Program/Project Management leader with 30+ years of experience, combining deep technical knowledge in operating systems, hardware, networking, troubleshooting, and data analysis with proven leadership skills. I excel in managing diverse, international teams and driving innovative strategies that enhance operational excellence and ensure project success. Over the past decade, I transitioned from a purely technical role to a managerial position, adeptly leading teams of all sizes while fostering critical thinking and promoting continuous process improvement. My approach leverages resource optimization, in-depth root cause analysis, and effective problem-solving while empowering team members through strategic task assignments and nurturing a culture of growth and continuous improvement.

🇺🇸Crestview, United States$50/hr100% JSSSince Apr 2021

Earnings and projects

MRR (estimate)
≈$0

An estimate from an earlier read

World#214,503 / 412k
🇺🇸Country#34,156 / 62.1k
Revenue, last 30 days
$0
Total earnings
$8k

Billed in all: $8.4k

World#214,503 / 412k
🇺🇸Country#34,156 / 62.1k
Per project
$8k
Projects, last 6 months
0
World#209,857 / 412k
🇺🇸Country#27,406 / 62.1k
Projects in all
1

Across 3 contracts

0% fixed100% hourly
World#360,675 / 412k
🇺🇸Country#53,151 / 62.1k

Earnings, last 30 days

$8.4kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$8.3k$8.4k$8.5k$8.6kOct 9Oct 24Nov 8

No data since Nov 5, 2026.

Skills