April Eunice Q.
NDIS Rostering & Ops VA | Compliance, Healthcare Admin & Sales Pro
Buried in admin while sales and customers wait? • 📞 Calls answered, leads followed • 📧 Inbox organized, replies handled • 📅 Calendar managed, meetings smooth • 📊 Data clean, CRM updated • 😊 Customers supported, issues resolved • 🛠️ Tools handled, systems aligned • 😌 You focus on growth 👇 Read the rest to see how I quietly keep businesses running. 🔥 Admin, Sales & Operations Leadership (Behind the Scenes) I don’t just support tasks — I lead the systems and people that keep sales moving, customers satisfied, and operations under control. I work behind the scenes to bring structure, accountability, and consistency to your business. 📞 Admin & Sales Support Leadership ✦ Lead and oversee daily administrative and sales support operations ✦ Design workflows for lead follow-ups, call handling, and inquiries ✦ Supervise calendars, appointments, meetings, and executive schedules ✦ Ensure sales activities, documentation, and communications stay on track ✦ Review reports, updates, and materials for accuracy and clarity ✦ Keep sales pipelines moving with disciplined follow-ups and tracking 📧 Email & Customer Care Oversight ✦ Oversee inbox and communication management across teams ✦ Set standards for professional, timely, and accurate responses ✦ Ensure customer inquiries are handled efficiently and escalated properly ✦ Organize communication systems to prevent missed messages or delays ✦ Protect brand reputation through consistent customer experience 📊 Data, CRM & Process Management ✦ Maintain data accuracy, confidentiality, and system integrity ✦ Oversee CRM updates, pipelines, notes, and reporting ✦ Identify errors, gaps, and inefficiencies in data workflows ✦ Create structure so teams work from clean, reliable information ✦ Support leadership with clear, organized reports and insights 📅 Calendar, Workflow & Team Coordination ✦ Lead scheduling across internal and external stakeholders ✦ Set reminders, follow-ups, and deadline tracking systems ✦ Coordinate meetings to ensure preparedness and alignment ✦ Prepare agendas, documents, and materials for smooth execution ✦ Keep teams focused, informed, and accountable 🛠️ Tools I Use to Run Operations Smoothly ✦ Microsoft Office & Google Workspace ✦ Slack, Zoom, Microsoft Teams, Skype ✦ CRM platforms & reporting tools ✦ Dropbox, Google Drive, OneDrive ✦ Canva, CapCut ✦ Social media platforms (Facebook, Instagram, X) 🔑 If This Sounds Like You… ✔ Too many moving parts, not enough structure ✔ Leads, emails, and tasks slipping through cracks ✔ Teams need guidance, not micromanagement ✔ Ready to delegate leadership, not just tasks 👨💻 I lead quietly in the background so your business runs smoothly in the front. 📩 Reach out and let’s build systems, support sales, and keep operations under control. Connect soon, April (˵ •̀ ᴗ - ˵ ) ✧
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $17k
Billed in all: $25,518$26k
$5.6k in the last 6 months
Across 4 contracts
Across 6 contracts
Earnings, last 30 days
Skill rankings: Top 2% in Data Entry
Ranked by MRR among everyone on Upwork with the skill.
- #53Product Knowledge2,128 freelancers · 🇵🇭 #23Top 2%🇵🇭#23 of 1,267
- #140Executive Support5,288 freelancers · 🇵🇭 #49Top 3%🇵🇭#49 of 2,127
- #210B2B Marketing4,592 freelancers · 🇵🇭 #20Top 5%🇵🇭#20 of 811
- #291Sales9,827 freelancers · 🇵🇭 #65Top 3%🇵🇭#65 of 3,672
- #344Email Support14,954 freelancers · 🇵🇭 #177Top 2%🇵🇭#177 of 8,734
- #391Social Media Management20,041 freelancers · 🇵🇭 #113Top 2%🇵🇭#113 of 7,196
- #516Customer Support20,102 freelancers · 🇵🇭 #194Top 3%🇵🇭#194 of 9,124
- #815Data Entry53,630 freelancers · 🇵🇭 #276Top 2%🇵🇭#276 of 21,670