Ogechukwu Ada Lorretta A.

✅ Proven expertise with 7 years of experience in customer and technical support with precision. ✅ Hands-on experience using customer support and project management software and applications. ✅ Exceptional communication skills and the ability to work independently or collaboratively. ✅ A proactive and dedicated support and technical partner invested in your success. ✅ AI Prompt Engineer Are you overwhelmed and in need of assistance? It might be challenging to find the proper Customer Support Specialist, Technical Support Specialist or Virtual Assistant. I am a proactive learner with a broad knowledge required for customer and technical support. I specialize in providing tailored solution to help support your business achieve efficiency and growth. Here is how I can help: ✔Customer Service / Support (Inbound /Outbound Customer support calls) ✔ Technical Support ✔Virtual Assistant ✔ Business Process Automation ✔ Project Management and Team Coordination ✔Calendar Management / Appointment Setting - Calendly ✔Manual Typing / Data Entry ✔Superior attention to details, deadlines, and accuracy of work ✔Voice talent/over Artist ✔Multitasking / Time Batching ✔Other Administrative Support tasks… Some Technical Proficiencies: ✔Google Suite, Microsoft Office ✔CRM / project management tools - Hubspot, Zendesk, Asana, Slack, Hubstaff, Gohigh level (GHL), Calltools, Trello, Zoiper, Salesmate, Pipedrive, Monday.com, Airtable, DocuSign, Resimpli, Green Rope, Zapier, ZOHODESK Whether you are a busy entrepreneur or a start-up business, I am here to handle the details so you can focus on the bigger picture. Let us discuss how I can add value to your projects. I am available to work part-time or full-time, depending on your needs. I am flexible with time zones and deadlines.