John Eric C.
Senior Account Manager
βWith 5 years of customer service experience, I am the BEST person to help increase the customer rating of your online marketplace. I am searching for a company where I can work long-term and develop my skills while contributing to the company's growth. I am committed to self-development and always eager to learn. If you are looking for someone to help deal with upset customers and turn things around, I am all up for the job. Equipped with a friendly tone and professional attitude, I can put a smile in your customer's faces. π TOP SKILLS: - π Call Handling - π§ E-mail Management - π» Live Chat - π§ Technical Support - π¨βπ« Product Training - π Team Management - π Internet Research OFFERS: β Call support/Phone handling β Project Management β Ticket Moderator β Email Marketing/Support β Customer Support β Admin Support/Assistant β Social Media Management β Calendar Management β Technical Support β Data Entry β Scheduling Appointment β Telemarketing β Order Processing β Track and Trace order β Google Docs, Sheet proficient β Sales Specialist I am a very responsible person who likes punctuality and good customer service, resolving problems in real-time and efficiency are all my goals. Multitasking and detail-oriented are my two strongest skills. I work well under minimum supervision, am highly trainable, receptive to feedback, and always aim to exceed expectations. My main advantage is I continuously learn every day and always keep myself updated with the changes. I always want long-term relationships with my clients and I value every project that has been given. βLET'S TALK HOW I CAN CONTRIBUTE TO YOUR COMPANYβ