Jeric D.
Customer Happiness Officer
Hi! 👋 Need someone who can take care of your customers and make sure they feel heard and valued? I’m a Customer Care Specialist with 12+ years of experience handling calls, chats, emails, orders, refunds, returns, follow-ups, and escalations. I’m proactive, reliable, and focused on resolving issues quickly while delivering a great customer experience. I can also help with shipment tracking, customer updates, reports, and social media support when needed. I’d love to learn more about your business and help take some of the customer support workload off your plate. Let’s connect! 🚀
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $4.5k
Billed in all: $33,215$33k
$2.3k in the last 6 months
Across 34 contracts
Earnings, last 30 days
Skill rankings: Top 11% in English
Ranked by MRR among everyone on Upwork with the skill.
- #80Staffing Needs340 freelancers · 🇵🇭 #44Top 24%🇵🇭#44 of 164
- #218Health & Wellness1,614 freelancers · 🇵🇭 #30Top 14%🇵🇭#30 of 133
- #235Healthcare Management848 freelancers · 🇵🇭 #86Top 28%🇵🇭#86 of 276
- #486Order Fulfillment1,928 freelancers · 🇵🇭 #358Top 25%🇵🇭#358 of 1,262
- #512Task Coordination2,735 freelancers · 🇵🇭 #218Top 19%🇵🇭#218 of 929
- #761Order Tracking2,668 freelancers · 🇵🇭 #547Top 29%🇵🇭#547 of 1,731
- #1,007Telemarketing4,857 freelancers · 🇵🇭 #477Top 21%🇵🇭#477 of 2,174
- #1,305Scheduling6,335 freelancers · 🇵🇭 #623Top 21%🇵🇭#623 of 2,580