Miaglenn M.

I help education businesses, course creators, and online communities keep their members engaged, supported, and organized while making day-to-day operations run smoothly. With a professional background in teaching and hands-on experience in community management, customer support, and educational content development, I bring a combination of communication, organization, and problem-solving skills to every project. I'm someone who doesn't just complete assigned tasks. I pay attention to how things work, identify areas that could be improved, and take initiative to find practical solutions. - Community Management - Managing Skool and other online communities - Responding to member questions, comments, and DMs - Welcoming and onboarding new members - Encouraging engagement and member participation - Moderating discussions and maintaining community guidelines - Coordinating announcements, reminders, and follow-ups - Identifying issues and escalating them when needed Education & Presentation Design - Creating PowerPoint, Google Slides, and Canva presentations - Turning curriculum, lessons, and written content into clear presentations - Developing instructional and educational materials - Organizing information into easy-to-follow learning content - Presentation formatting, cleanup, and redesign Administrative & Community Support - Organizing information and managing routine tasks - Supporting day-to-day community operations - Coordinating communications and follow-ups - Improving repetitive workflows using available tools and AI Tools I Work With: Skool | Canva | PowerPoint | Google Slides | Google Workspace | Google Sheets | Trello | Slack | ChatGPT If you're looking for someone reliable who can manage your community, support your members, and create clear educational materials, I'd love to hear about your project!