Jenica M.

Working in the call center industry during the first four years of my career, I've honed my expertise in customer service, excelling in voice and chat tasks alike. I then transitioned to sales, appointment setting, and remote work at the onset of the pandemic. As a rookie virtual assistant at Staffhaws, I adeptly managed inside sales and appointment setting tasks. As a sales representative at Expertise.com and an appointment setter at Cartvertising, I marketed the platform and contributed to increasing revenue through effective communication and persuasion. A seasoned team player, I thrive in collaborative environments, yet also excel in independent work, leveraging strong decision-making, problem-solving skills, and close attention to detail. Eager to bring this wealth of experience to drive growth and success in a dynamic organization.