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Lovie Jade L.
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Lovie Jade L.

Customer Service PRO | Email, Phone & Chat Support | Administrative VA

Are You Running Your business, or Spending All Day Handling Customer Inquiries and Administrative Tasks? I am a 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭 and 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭, helping businesses deliver exceptional customer experiences while keeping day-to-day operations running smoothly. 𝐖𝐡𝐲 𝐜𝐥𝐢𝐞𝐧𝐭’𝐬 𝐡𝐢𝐫𝐞 𝐦𝐞? I help businesses to deliver fast, excellent customer support that increase customer satisfaction and improve customer relationship while reducing the workload of the business owners so they can focus on what matters most: 𝐆𝐑𝐎𝐖𝐈𝐍𝐆 𝐓𝐇𝐄𝐈𝐑 𝐁𝐔𝐒𝐈𝐍𝐄𝐒𝐒. 𝐈 𝐩𝐫𝐨𝐯𝐢𝐝𝐞 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬𝐞𝐬 𝐰𝐢𝐭𝐡; 💎 Customer Service Support 💎 Email, Chat and Phone Support 💎 Email Management 💎 Client Onboarding 💎 Scheduling 💎 Community Management 💎 CRM Management 💎 Order Tracking 💎 Returns 💎 Refunds 💎 Data Entry 💎 Appointment Scheduling 𝐓𝐨𝐨𝐥𝐬 𝐈'𝐦 𝐩𝐫𝐨𝐟𝐢𝐜𝐢𝐞𝐧𝐭 𝐰𝐢𝐭𝐡 👩🏻‍💻🛠️ 💎 Customer Support Tools Zendesk | Freshdesk | Shopify | Kajabi | Salesforce | Hubspot 💎 Communication & Collaboration Slack | Google Workspace | Calendly | Teams 💎 Productivity Tools ClickUp | Microsoft Excel | Word | PowerPoint | Airtable 💎 Content & Marketing Tools Canva | CapCut | ChatGPT | HedraAI | Instagram | Facebook | Tiktok If you're looking for a reliable customer support specialist and virtual assistant who can help streamline operations and improve customer satisfaction, feel free to send me a message or click “𝙄𝙣𝙫𝙞𝙩𝙚 𝙩𝙤 𝙅𝙤𝙗.”

🇵🇭Compostela, Philippines$10/hr100% JSS4.99 (5)Since Apr 2021

Earnings and projects

MRR
$779

Last 6 months ÷ 6

World#59,151 / 412k
🇵🇭Country#11,602 / 56.3k
Revenue, last 30 days
$184

Last 6 months: $4.7k

World#83,623 / 412k
🇵🇭Country#16,561 / 56.3k
Total earnings
$12k

Billed in all: $13k

World#181,146 / 412k
🇵🇭Country#29,615 / 56.3k
Per project
$1.7k

$1.2k in the last 6 months

World#86,161 / 412k
🇵🇭Country#17,496 / 56.3k
Projects, last 6 months
4
0% fixed100% hourly
World#51,813 / 412k
🇵🇭Country#3,668 / 56.3k
Projects in all
7
14% fixed86% hourly
World#236,188 / 412k
🇵🇭Country#21,384 / 56.3k

Earnings, last 30 days

$13.1k+$184 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$12.9k$13.0k$13.1k$13.2kOct 8Oct 23Nov 7

Skill rankings: Top 16% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #332Inbound Inquiry1,295 freelancers · 🇵🇭 #205Top 26%
  2. #395Freshdesk1,321 freelancers · 🇵🇭 #228Top 30%
  3. #633Salesforce CRM3,059 freelancers · 🇵🇭 #208Top 21%
  4. #645Customer Retention2,511 freelancers · 🇵🇭 #268Top 26%
  5. #658Appointment Scheduling3,126 freelancers · 🇵🇭 #316Top 21%
  6. #679Customer Experience2,788 freelancers · 🇵🇭 #308Top 24%
  7. #687Order Processing2,648 freelancers · 🇵🇭 #490Top 26%
  8. #745Order Tracking2,668 freelancers · 🇵🇭 #532Top 28%