Johana Krizel T.
Amazon Brand Manager | Account Health, Compliance & Brand Scaling
Struggling with Amazon account issues, suppressed listings, or stalled growth? I help brands protect their Amazon accounts and scale operations safely and sustainably. Hi, I’m Johana, an Amazon Account Manager & Account Health Specialist with: - 3 years inside Amazon as a Seller Support Specialist - 5+ years managing Seller Central accounts for US, CA & MX brands I combine internal Amazon policy knowledge with hands-on seller execution; so decisions are compliant, strategic, and built to scale. I support Amazon Brands by: 🔹 Account Health & Compliance Protection • Policy violation prevention and risk mitigation • High-quality, structured Plans of Action (POA) • ASIN reinstatement and restriction recovery • Suppressed listing resolution • Ongoing Account Health monitoring and performance review My approach is compliance-first. No shortcuts. No risky workarounds. 🔹 FBA Reimbursements & Case Management Amazon makes errors. I make sure you get paid. • Lost inbound shipments • Damaged or destroyed inventory • Customer return discrepancies • Incorrect reimbursement amounts • Inventory adjustments and stranded units I manage cases end-to-end — opening, tracking, escalating, reopening if needed. Every claim is logged by Case ID, type, amount, status, and payout. Because small inaccuracies cost real money. 🔹 End-to-End Seller Central Management • Daily marketplace management (US, CA, MX) • Case handling & professional escalation • Inventory forecasting & restock coordination • Performance tracking & operational dashboards • Competitor analysis & visibility monitoring I operate as a long-term growth partner, not just task support. 🔹 Listing Optimization & Catalog Management • SEO-optimized titles, bullets & backend keywords • A+ Content & Brand Store structure • Variation creation & catalog correction • Browse node & attribute error fixes • Inactive & suppressed listing recovery Your listings should convert and stay compliant. 🔹 Hazmat & Dangerous Goods Support • Hazmat classification support • SDS guidance & compliance documentation • FBA eligibility recovery • Stranded inventory resolution This is a high-risk area. It needs precision. Why Work With Me? ✔ 3 years internal Amazon experience ✔ 5+ years Seller Central execution ✔ Top-Rated Plus Amazon Brand Manager ✔ Deep understanding of escalation systems ✔ Structured documentation & tracking systems ✔ Strong Excel & analytical background ✔ Compliance-focused decision making I’ve supported brands from startup stage to 7-figure growth while reducing operational risk through data-driven analysis, structured SOPs and workflows Tools and Platforms Amazon Seller Central Helium 10, Jungle Scout, ZonGuru, ASIN Xray Keepa, Amazon Scout Calculator, ShipHero Google Sheets and Google Docs Microsoft Excel and Word ChatGPT, Gemini, Jasper AI,Rufus Adobe Photoshop, Canva Outlook, Gmail VoIP / Softphone (Avaya) Facebook, Instagram, LinkedIn, TikTok 🔗 𝗟𝗲𝘁’𝘀 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗲: If your Amazon account feels unstable, reactive, or stuck or whether you're launching your first product or scaling a multi-figure brand, I bring expert insight and proven strategies to grow your Amazon business. Let’s partner up and turn your goals into profitable outcomes. 📩 𝗥𝗲𝗮𝗰𝗵 𝗼𝘂𝘁 𝗻𝗼𝘄, 𝗮𝗻𝗱 𝗹𝗲𝘁’𝘀 𝗰𝗿𝗲𝗮𝘁𝗲 𝗮 𝘄𝗶𝗻𝗻𝗶𝗻𝗴 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝘆 𝘁𝗼𝗴𝗲𝘁𝗵𝗲𝗿! 🔍 𝙆𝙚𝙮𝙬𝙤𝙧𝙙𝙨 𝙩𝙤 𝙁𝙞𝙣𝙙 𝙈𝙚 AmazonAccount Manager, amazon brand Maner, Amazon FBA Consultant, Amazon FBM Expert, Amazon Listing Optimization, Amazon SEO Specialist, A+ Content Strategist, Amazon Keyword Research, Amazon Competitor Analysis, Shopify to Amazon Integration, Amazon Seller Central Management, Amazon Private Label Consultant, Amazon Product Ranking Expert.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $841
Billed in all: $111,103$111k
$210 in the last 6 months
Across 5 contracts
Across 17 contracts
Earnings, last 30 days
Skill rankings: Top 29% in Graphic Design
Ranked by MRR among everyone on Upwork with the skill.
- #41Shipping Labels97 freelancers · 🇵🇭 #25Top 42%🇵🇭#25 of 47
- #202Amazon Product Research548 freelancers · 🇵🇭 #34Top 37%🇵🇭#34 of 96
- #297Amazon Marketing676 freelancers · 🇵🇭 #14Top 44%🇵🇭#14 of 33
- #456Amazon Private Label1,236 freelancers · 🇵🇭 #33Top 37%🇵🇭#33 of 96
- #797Amazon Listing2,040 freelancers · 🇵🇭 #84Top 39%🇵🇭#84 of 234
- #1,008Amazon PPC2,994 freelancers · 🇵🇭 #53Top 34%🇵🇭#53 of 198
- #1,044Amazon Listing Optimization3,021 freelancers · 🇵🇭 #100Top 35%🇵🇭#100 of 276
- #1,054Amazon Seller Central2,914 freelancers · 🇵🇭 #177Top 36%🇵🇭#177 of 521