Carl Joash Joy E.

Hi there! I am Carl Joash Joy Edillor, you can call me Joash. I am a registered nurse in the Philippines with a wide background in medical and healthcare fields. I am detail-oriented, versatile, and have extensive experience in the US healthcare system. My solid background as a Customer Service Representative in a healthcare account includes processing prescription refills, informing patients of their lab results, scheduling appointments, and more. In addition, I have experience in Hospice Quality Assurance (QA), where I was responsible for ensuring that hospice services meet the required quality standards, conducting audits, and implementing improvement plans. I am also a Virtual Assistant/Remote Intake Coordinator in an Assisted Living Waiver Program. In this role, I am responsible for receiving and screening referrals from Skilled Nursing Facilities, Hospitals, Assisted Living Facilities, and at-home settings. I assess the patient's eligibility for enrollment in the ALW program. I look forward to working with you and delivering outstanding results.