Carmela C.

Hi there! 👋 I'm a Medical Virtual Assistant and Home Care Scheduler with 4 years of experience supporting doctors, clinics, and home care agencies remotely. I specialize in coordinating care and streamlining administrative tasks, so you can focus on what matters most — your patients and clients. 🔹 Services I Offer: ✅ Care coordination and seamless communication between caregivers, clients, and healthcare providers ✅ Home care scheduling using platforms like WellSky, AxisCare, and other EMR/EHR systems ✅ Patient appointment scheduling & calendar management ✅ Insurance verification & billing assistance (familiar with Availity, Prompt, etc.) ✅ HIPAA-compliant communication & data handling ✅ Virtual front desk support & follow-ups with patients and caregivers ✅ Professional phone and email support with a friendly, compassionate tone 🔹 Why Work With Me? ✅ Experienced in scheduling caregivers, managing last-minute changes, and maintaining coverage across multiple shifts ✅ Detail-oriented and highly organized, with strong time management and multitasking skills ✅ HIPAA-trained & confidentiality-focused ✅ Tech-savvy and quick to learn new systems ✅ Excellent communication and coordination skills ✅ Flexible availability across time zones Whether you need part-time scheduling support or a full-time care coordinator, I’m here to make your operations more efficient and your clients better cared for. Let’s connect and discuss how I can support your agency or medical practice!