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Manuel G.

Manuel G.

Customer Support Representative / Technical Support Representative

I have four years and four months of experience as a Customer/Technical Support Representative at BPO companies here in the Philippines, where I helped customers with their concerns regarding the internet and devices such as mobile phones, laptops, computer desktops, and printers. I also assisted clients with their CRM software for email campaigns, where I'm troubleshooting the issue on their account, allowed them to run the email campaign properly. I also have experience in billing, where I assisted customers and explain their bills in detail, and accepted disputes, and applied adjustments if needed. I always provide excellent customer service.

🇵🇭Pasig City, Philippines$10/hr100% JSSSince Apr 2021

Earnings and projects

MRR (estimate)
≈$2.1k

An estimate from an earlier read

World#20,594 / 412k
🇵🇭Country#2,147 / 56.3k
Revenue, last 30 days
$2.2k

Last 6 months: $13k

World#19,327 / 412k
🇵🇭Country#2,149 / 56.3k
Total earnings
$97k

Billed in all: $101k

World#40,722 / 412k
🇵🇭Country#5,354 / 56.3k
Per project
$97k

$13k in the last 6 months

World#211 / 412k
🇵🇭Country#6 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1

Across 3 contracts

0% fixed100% hourly
World#360,671 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$101k+$2.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$98k$100k$102kOct 9Oct 24Nov 8

No data since Nov 5, 2026.

Skill rankings: Top 3% in Microsoft Word

Ranked by MRR among everyone on Upwork with the skill.

  1. #160Email Campaign Setup2,501 freelancers · 🇵🇭 #13Top 6%
  2. #270Quality Assurance4,092 freelancers · 🇵🇭 #64Top 7%
  3. #281Microsoft PowerPoint7,120 freelancers · 🇵🇭 #55Top 4%
  4. #307Customer Relationship Management5,121 freelancers · 🇵🇭 #54Top 6%
  5. #356Microsoft Word12,572 freelancers · 🇵🇭 #111Top 3%
  6. #435CRM Software8,314 freelancers · 🇵🇭 #60Top 5%
  7. #1,325Microsoft Excel32,523 freelancers · 🇵🇭 #343Top 4%
  8. #1,771Customer Service37,167 freelancers · 🇵🇭 #725Top 5%