Aireen Joy M.

🚚 Keeping shipments moving, customers updated, and logistics teams supported across time zones. I am a Logistics and Freight Brokerage Support Specialist with 6+ years of experience in shipment coordination, track and trace, carrier communication, freight forwarding, Amazon FBA logistics, and remote operations support. I help freight brokers, 3PLs, freight forwarders, and logistics teams monitor loads, follow up with carriers and drivers, update shipment status, and escalate issues before they become bigger problems. Here’s how I can support your business: ✔️ Track & Trace – pickup, transit, delivery monitoring, check calls, ETA updates, and shipment follow-ups ✔️ After-Hours Support – monitoring US loads outside regular business hours and handling urgent updates or exceptions ✔️ Freight Brokerage Support – carrier coordination, load updates, driver follow-ups, and issue escalation ✔️ International Logistics – shipment coordination with suppliers, warehouses, freight forwarders, and operations teams across China, US, UK, AU, EU, and Canada ✔️ Amazon FBA & Inventory Support – shipping plan coordination, supplier updates, inventory tracking, and replenishment support ✔️ Customer & Operations Communication – status updates, calls, documentation follow-ups, and reporting Tools and systems I have used include McLeod, Highway, DAT, Truckstop, MacroPoint, Samsara, AscendTMS, Amazon Seller Central, Monday, Missive, HelpScout, Google Sheets, Excel, and CRM or TMS platforms. I am especially open to UK, AU, and China logistics operator roles, as well as US after-hours freight brokerage support that matches the Philippine time zone. If you need someone reliable, detail-oriented, and proactive to keep your shipments moving and your customers informed, I’m here to help.