Dorreylyn Graces R.

I have experience as a Real Estate Virtual Assistant, supporting real estate investors and agents with lead generation, prospect outreach, list pulling, skip tracing, and real estate data management. I am proficient in using REsimpli, REISift, and BatchData to manage leads, organize CRM records, and maintain accurate property databases. I also utilize Google and people search websites to locate property owners, verify contact information, and support acquisition efforts. I also have experience as a Virtual Assistant for an auto body repair shop, where I handled follow-up calls with insurance companies, assisted with claim filing and claim status updates, uploaded and organized documents, and ensured smooth communication throughout the repair and insurance process. Additionally, I provide Data Annotation and AI Data Services as a freelancer with over seven years of experience in the field. I perform advanced image, video, audio, and text annotations, data collection, AI results correction, categorization, tagging, and data cleansing. I help improve data accuracy and quality by reviewing, labeling, and refining datasets used for AI and machine learning projects. I also have over six years of experience in the BPO industry as a Customer Service Representative, Collections Agent, and Outbound Sales Representative. My experience includes phone, email, text, and support, resolving customer concerns, negotiating payment arrangements, generating and verifying leads, and delivering excellent customer service while consistently meeting company standards.