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Rotimi Sunday O.

Rotimi Sunday O.

Technical Support Engineer

I'm a professional cloud Expert. I provide excellent support for office 365 products with many positive reviews as well. I have supported more than 80 customers in my previous work experiences and had an average customer's support satisfaction of 4.90. If you give me a chance I will definitely proof my capability. In addition, I Provide worldwide technical support to Office 365 IT Managers and Microsoft partner organizations for Microsoft services online. Advanced diagnostics, analysis, and troubleshooting of all Office 365 technologies. Experienced in network and user support, troubleshooting, and software analysis. Advanced experience with Outlook, OneDrive for Business, Microsoft Teams, SharePoint Online. I have over four years of experience assisting clients remotely and physically. I have well-honed customer service skills which I developed working remotely and full time in one of the top banks and IT companies in my country and both of them are highly customer-centric. I have worked with several Office 365 IT administrators and Users worldwide. I am a fluent English speaker. I am a trustworthy and very thoughtful employee. I go the extra mile to ensure that your project is treated with exceptional care and attention to detail. What can I offer you? - Expert virtual assistance - Thorough research and reporting - Administrative services - Customer service - Customer relationship management, onboarding of new clients, live chat, email - Advanced data entry skills. - Technical support (Office 365 and other cloud services). I am open and very happy to learn how to use new applications as I believe that this helps me become a better person. I am accountable, reliable, honest, a self-starter, and a fast learner. I perform your job using a fast, stable, and reliable 5G network.

🇳🇬Lagos, Nigeria$10/hr80% JSS5.00 (10)Since Apr 2021

Earnings and projects

MRR
$403

Last 6 months ÷ 6

World#86,586 / 412k
🇳🇬Country#2,586 / 13.8k
Revenue, last 30 days
$376

Last 6 months: $2.4k

World#69,820 / 412k
🇳🇬Country#1,977 / 13.8k
Total earnings
$21k
World#138,601 / 412k
🇳🇬Country#2,173 / 13.8k
Per project
$2.1k

$1.2k in the last 6 months

World#75,568 / 412k
🇳🇬Country#1,235 / 13.8k
Projects, last 6 months
2
100% fixed0% hourly
World#88,918 / 412k
🇳🇬Country#5,057 / 13.8k
Projects in all
10
100% fixed0% hourly
World#201,797 / 412k
🇳🇬Country#7,328 / 13.8k

Earnings, last 30 days

$20.5k+$376 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$20.0k$20.2k$20.4k$20.6kOct 8Oct 23Nov 7

Skill rankings: Top 23% in Fiddler

Ranked by MRR among everyone on Upwork with the skill.

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  8. #441Troubleshooting1,460 freelancers · 🇳🇬 #42Top 30%