Quinndyquilenelo Q.

I am a versatile freelancer with nearly 5 years of experience in customer support, virtual assistance, and sales. My background spans across healthcare, media, and BPO industries, where I’ve provided excellent service through phone, email, and chat support. I’ve worked with well-known companies such as OptumRx and SiriusXM, handling complex customer needs with empathy and efficiency. I also bring experience in cold calling for solar campaigns and as a Virtual Assistant Talent Specialist at Legacy Personnel Inc., where I successfully recruited medical professionals for state prisons in California. What sets me apart is my ability to combine strong communication, adaptability, and technical know-how to deliver results. I thrive in fast-paced environments, enjoy solving problems, and am committed to providing a seamless experience for clients and customers alike. Core Skills & Expertise Customer Support (Email, Chat, Inbound/Outbound Calls) Virtual Assistance & Admin Support Sales & Cold Calling Billing Disputes & Order Fulfillment Technical Support (60 WPM, 90%+ accuracy) Tools & Platforms Zohodesk | Slack | Moxo | Bullhorn | Staffers Link | Indeed | Ziptracker Communication: Upwork Messenger, WhatsApp, Skype, Zoom, GMeet, Outlook, RingCentral, Vicidial, MicroSIP, Eyebeam, Viber, Teams I am passionate about building strong client relationships and exceeding expectations. Let’s work together to achieve your business goals with reliable and high-quality support.