Arjay Alexis O.
Credit Bureau Disputes Analyst (e-Oscar)
Looking for a "Plug-and-Play" e-OSCAR Specialist who can handle 75+ ACDVs per day? With nearly 5 years of dedicated experience as a Credit Bureau Disputes Analyst, I specialize in the high-volume investigation and resolution of credit disputes across TransUnion, Equifax, and Experian. I have a deep understanding of the FCRA regulatory landscape and am highly proficient in navigating the e-OSCAR platform to process Automated Credit Dispute Verifications (ACDVs) with precision. I am an expert at reading and interpreting complex credit report trade lines and applying the correct Metro 2 response codes to ensure data integrity and compliance. My Core Expertise Includes: e-OSCAR Mastery: Rapid processing of ACDVs and AUDs with a focus on meeting strict SLAs. High-Volume Management: Proven ability to manage a queue of 75+ cases per day while high quality output. FCRA Compliance: Ensuring every investigation meets the regulatory requirements for timeliness and accuracy. Dispute Categories: Expert handling of "Not Mine" (Identity Theft), Account Status, Payment History, and Bankruptcy disputes. Chargeback Resolution: Additional expertise in evaluating merchant/consumer transaction disputes to protect business interests. Beyond dispute resolution, I bring strong administrative support skills from my experience as a Virtual Assistant, including report generation, calendar management, and CRM tool usage (TSYS, Google Workspace, MS Office). I am available to work US Time Zones and am committed to delivering high-quality, detail-oriented work that minimizes your company's regulatory risk. Let’s get your dispute queue under control. Click "Invite to Job" to start a conversation!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $6.2k
Billed in all: $9,933$9.9k
$3.1k in the last 6 months
Across 4 contracts
Earnings, last 30 days
Skill rankings: Top 12% in Data Entry
Ranked by MRR among everyone on Upwork with the skill.
- #368Communication Etiquette1,807 freelancers · 🇵🇭 #209Top 20%🇵🇭#209 of 1,003
- #434Product Knowledge2,128 freelancers · 🇵🇭 #276Top 20%🇵🇭#276 of 1,267
- #2,243Email Communication14,123 freelancers · 🇵🇭 #1,279Top 16%🇵🇭#1,279 of 6,862
- #2,739Email Support14,954 freelancers · 🇵🇭 #1,706Top 18%🇵🇭#1,706 of 8,734
- #3,475Customer Support20,101 freelancers · 🇵🇭 #1,779Top 17%🇵🇭#1,779 of 9,123
- #6,294Data Entry53,630 freelancers · 🇵🇭 #3,203Top 12%🇵🇭#3,203 of 21,670