Michelle G.

A highly motivated and driven individual seeking an opportunity to apply my skills in business operations. With eight years of experience as a Customer Service Representative supporting online shopping and healthcare accounts, I have developed a diverse skill set. My two years as an Operational and Communications Trainer further enhanced my ability to drive excellence and performance. Additionally, my experience as a Medical Virtual Assistant includes handling billing, prior authorizations for medications, processing refunds, scheduling appointments, referrals, and submitting claims, all of which have equipped me with a comprehensive understanding of the healthcare industry’s operational needs.