Juan Pablo V.

I help law firms and service-based businesses stay organized, move cases forward, and avoid costly mistakes. With experience in personal injury, employment law, operations, and property management, I specialize in handling the details that directly impact decisions—case evaluation support, client communication, documentation control, and process follow-up. I’ve worked with U.S.-based companies in high-volume environments, supporting attorneys, operations teams, and clients from intake to resolution. | WHAT I CAN HELP YOU WITH | ⚖️ Legal Support (Personal Injury & Employment Law) Conduct client intake and gather complete, accurate case information Review files and flag missing documents or inconsistencies before attorney review Prepare case summaries with key facts, timelines, and risks Support settlement processes by reviewing offers and organizing negotiation data Maintain clean and updated case files in systems like Clio, Filevine, or Litify Settlement & Case Coordination Track case progress and follow up on pending items Verify medical bills, liens, and documentation before settlement Prepare settlement breakdowns and ensure accuracy of financial details Coordinate communication between clients, attorneys, and insurance adjusters Ensure all documents and signatures are completed before case closure Operations & Administrative Support Monitor workflows and follow up to ensure tasks are completed on time Identify process gaps or delays and report them proactively Maintain accurate CRM and system data (Salesforce, HubSpot, Zoho) Create and update internal documentation and procedures Coordinate between departments to keep operations running smoothly Property Management Support Communicate with tenants and handle maintenance requests Track and follow up on open issues until resolution Assist with leasing processes and applicant coordination Manage rent collection follow-ups and payment tracking Maintain accurate tenant and lease records | CORE SKILLS | Client Intake & Case Evaluation Support Legal Documentation & Case Management Settlement Coordination & File Review Process Monitoring & Follow-Up CRM & System Management Client Communication & Expectation Handling Attention to Detail & Issue Detection | TOOLS I’VE WORKED WITH | Google Workspace | Microsoft 365 Clio | Filevine | MyCase | Lawmatics Salesforce | HubSpot | Zoho | Pipedrive RingCentral | Dialpad| GoTo | Google Voice Asana | Monday | DocuSign | PandaDoc | WHY CLIENTS LIKE WORKING WITH ME | I don’t just complete tasks — I make sure nothing gets missed I help teams stay organized and make better decisions I’m comfortable handling high-volume work without losing accuracy I communicate clearly with both clients and internal teams