Gain Mark C.

Dear Upwork Partner, I am a freelancer from the Philippines; and an experienced Credit Control, Accounts Payable, and Collections Professional, with demonstrated years of working in the information technology and services industry. I am skilled in People Management, Account Management, Business Process Improvement, Training, and all aspects of Credit Control and Collections Management, Aviation Services, and Operations. My unique professional experience stems from providing excellent customer support and building customer and employee loyalty. I am also an owner of a Virtual Assistant Company who specialises in Accounting, Finance, and Bookkeeping Services. I have a total of eleven years of solid background in Accounts Receivable, Credit Control, Project Management, Business Management, and Accounts Payable Management. Field of expertise: - Accounts Receivable (APAC, EMEA, North America Region) - Accounts Payable (APAC, EMEA, North America Region) - O2C - Unallocated Cash - Credit Review using DnB - Finance/Billing Dispute Management - Charge Back - Order Entry - Data Entry - Lead Generation - Virtual Assistant - Payroll - Bankruptcy Review and Filing - 3rd Party Collections Handling - Creating of Process Document and SOP - Dental Billing and Dental Ledger auditing Bookkeeping Services: - Catch Up Bookkeeping services - Setting up new QuickBooks Online accounts - Finding, investigating and fixing incorrect transactions - Bank/Credit Card reconciliations - Maintaining books by coding transactions - Financial Reporting - Setting rules - Journal entries (accruals, amortizations, loans) - Depreciation tracking - A/R Factoring - Monthly Bookkeeping - Monthly Financial Reports including Balance Sheet and Profit and Loss Statement - Tax filing via partner Accounting Firm in California Accounts handled before: - SME - Corporations - Information Technology - Telecommunication - Publishing - Logistics - Government Agencies (North America, APAC, EMEA Region) I have experience in using the following systems: - SAP Business One - SAP - Gatepaid - Salesforce Finance - Oracle Netsuite - Oracle - GWT (Google Web Tool) - ESC - Xero - QuickBooks - Dun & Bradstreet - Rent Manager - Acculynx - Xero - Buildium - Ignition - AReceivables - Shopify -Dentrix Key Achievements and Business Process Improvement: The transition of newly acquired businesses created a new Credit and Collections process for the newly acquired companies. Reduced unallocated cash by 90% within 1st Quarter (from GBP 15 MM to 3 MM) for APAC and EMEA regions. Business Process Improvement for processes of Accounts Receivable & Accounts Payable. Introduction of Credit Review Process, all customers reduced the risk of releasing orders to clients with a high risk of filing bankruptcy. With my strong background in Finance and Accounting, I can rest assured that you can trust my way of work, and I will do my very best to deliver excellent service for your organization. I would love to tell you more about myself, so please invite me for an interview or accept my proposal. Thank you