Hameed S.
Technical Customer Service Representative
I am a self-motivated professional that thrives on innovation and overcoming challenges, learning new skills, and encouraging growth in those around me. I specialize in Technical customer support and have worked within the business space for the past 5 years. No matter the length of the project my goal is to make your business run smoother. I always have my eyes open for ways to increase productivity and profit. When my clients win My skills: • Outstanding Customer Service * Attention to Detail * Meticulous Editing * Organized • Great Communication * Creating Standard Operating Procedures • Professional Voice * Excellent Written and Verbal Communication Skills * Flexible * Quick Learner * Problem Solver * Proficient with Zendesk, Zoho, Rave and several other CRM tools * Familiar with Microsoft Office Suite * Familiar with G Suite • Familiar with Slack and Zoom * Accustomed to working with deadlines • Balances Multiple projects * Interpreting input from multiple sources * Team Player * Web Research Rate is negotiable dependent on business needs
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $12k
Billed in all: $32,685$33k
$12k in the last 6 months
Across 4 contracts
Earnings, last 30 days
Skill rankings: Top 6% in Email Communication
Ranked by MRR among everyone on Upwork with the skill.
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