Joesie R.

Hi there, 👋 Looking for a reliable, highly adaptable professional to keep your daily operations running smoothly? I support busy founders, agencies, and growing businesses with a blend of administrative efficiency, customer support, and content creation. With 3,400+ hours tracked and a 100% Job Success Score on Upwork and more outside, I pride myself on quick turnarounds, high attention to detail, and seamless collaboration. My adaptability allows me to jump in, quickly learn your workflows, and manage diverse tasks efficiently. What I can offer: 1. Customer Support: Managing live chat, email support, and social media inquiries with prompt, clear, and empathetic communication. 2. General Admin & Operations: Lead research, list building, data entry, and day-to-day workflow management. 3. Copywriting & Content Creation: Substack publishing, newsletters, social media content, email copywriting, and personalized cold outreach first lines. 4. Social Media Management: Content scheduling, community engagement, and visual asset creation using Canva. Some Tools & Platforms: Canva, Substack, Google Workspace, Microsoft Tools, Gorgias, Shopify, Lead Gen Tools, and Social Media platforms. Whether you need a steady hand for customer support, help expanding your newsletter, or an end-to-end admin partner, I’m ready to hit the ground running. Let’s connect to discuss how I can support your goals!