Tish Mae A.

I've been a customer support agent and an online customer service representative who answers incoming calls from customers and supporting them with their inquiries and needs. I also do outgoing calls to customers to gather specific information. I strongly believe that providing excellent customer service is where I am most experienced in. I can process orders, check fulfillment status, process refunds, and RMAs, answer calls, chats, and emails; and resolve tickets. I am also very keen and attentive to details. I am fluent in the English language. I can speak with little to no accent, can write and reply to customers efficiently. I can support customers through phone, chats, and emails. And if needed (and required), I call customers to verify certain information or gather additional information from them. I am friendly, motivated, dedicated, and passionate about my work. I love what I do and I always do my best to meet my client's goals and expectations. I can work on my own with less supervision and I can easily learn new skill sets.