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Rizza Mae  R.
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Rizza Mae R.

Professional Customer Service Representative| Virtual Assistant

⭐Reliable Customer Service Representative⭐ Hello there! I'm Rizza a very hardworking, reliable, and enthusiastic individual who has over 10 years of experience both in BPO and WFH settings. I am experienced and well-skilled in giving professional and quality customer service. I am skilled in inbound calls and email support. I am a fast learner and a team player who can work under pressure and with less supervision. I guarantee to give the best customer service experience possible for you and your company. I am a dedicated freelancer who strives to provide my clients with complete satisfaction while also sharing my knowledge, skills, and experience with the company. Throughout my time online, I have learned to work with these programs: ☑Zendesk ☑Shopify ☑Gorgias ☑Avaya ☑Google Suite ☑Slack ☑MS Office Suite ☑Skype ☑Oracle ☑Dropbox ☑Microsoft Teams ☑Social Media Applications for customer support (Facebook, Instagram, LinkedIn, YouTube) ☑Impact 360

🇵🇭Bacolod City, Philippines$10/hr100% JSSSince May 2021

Earnings and projects

MRR
$1.7k

Last 6 months ÷ 6

World#27,621 / 412k
🇵🇭Country#3,676 / 56.3k
Revenue, last 30 days
$1.7k

Last 6 months: $10k

World#25,053 / 412k
🇵🇭Country#3,517 / 56.3k
Total earnings
$75k

Billed in all: $79k

World#52,919 / 412k
🇵🇭Country#7,659 / 56.3k
Per project
$38k

$10k in the last 6 months

World#1,783 / 412k
🇵🇭Country#210 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
2

Across 7 contracts

0% fixed100% hourly
World#328,886 / 412k
🇵🇭Country#36,738 / 56.3k

Earnings, last 30 days

$79.1k+$1.7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$77k$78k$79k$80kOct 8Oct 23Nov 7

Skill rankings: Top 5% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #162Order Fulfillment1,928 freelancers · 🇵🇭 #116Top 8%
  2. #188Product Knowledge2,128 freelancers · 🇵🇭 #103Top 9%
  3. #273Order Tracking2,668 freelancers · 🇵🇭 #186Top 10%
  4. #390Customer Satisfaction3,986 freelancers · 🇵🇭 #182Top 10%
  5. #477Phone Communication6,538 freelancers · 🇵🇭 #163Top 7%
  6. #1,252Email Support14,954 freelancers · 🇵🇭 #731Top 8%
  7. #1,687Customer Support20,101 freelancers · 🇵🇭 #787Top 8%
  8. #2,776Data Entry53,630 freelancers · 🇵🇭 #1,238Top 5%