Rizza Mae R.
Professional Customer Service Representative| Virtual Assistant
⭐Reliable Customer Service Representative⭐ Hello there! I'm Rizza a very hardworking, reliable, and enthusiastic individual who has over 10 years of experience both in BPO and WFH settings. I am experienced and well-skilled in giving professional and quality customer service. I am skilled in inbound calls and email support. I am a fast learner and a team player who can work under pressure and with less supervision. I guarantee to give the best customer service experience possible for you and your company. I am a dedicated freelancer who strives to provide my clients with complete satisfaction while also sharing my knowledge, skills, and experience with the company. Throughout my time online, I have learned to work with these programs: ☑Zendesk ☑Shopify ☑Gorgias ☑Avaya ☑Google Suite ☑Slack ☑MS Office Suite ☑Skype ☑Oracle ☑Dropbox ☑Microsoft Teams ☑Social Media Applications for customer support (Facebook, Instagram, LinkedIn, YouTube) ☑Impact 360
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $10k
Billed in all: $79,128$79k
$10k in the last 6 months
Across 7 contracts
Earnings, last 30 days
Skill rankings: Top 5% in Data Entry
Ranked by MRR among everyone on Upwork with the skill.
- #162Order Fulfillment1,928 freelancers · 🇵🇭 #116Top 8%🇵🇭#116 of 1,262
- #188Product Knowledge2,128 freelancers · 🇵🇭 #103Top 9%🇵🇭#103 of 1,267
- #273Order Tracking2,668 freelancers · 🇵🇭 #186Top 10%🇵🇭#186 of 1,731
- #390Customer Satisfaction3,986 freelancers · 🇵🇭 #182Top 10%🇵🇭#182 of 1,816
- #477Phone Communication6,538 freelancers · 🇵🇭 #163Top 7%🇵🇭#163 of 2,978
- #1,252Email Support14,954 freelancers · 🇵🇭 #731Top 8%🇵🇭#731 of 8,734
- #1,687Customer Support20,101 freelancers · 🇵🇭 #787Top 8%🇵🇭#787 of 9,123
- #2,776Data Entry53,630 freelancers · 🇵🇭 #1,238Top 5%🇵🇭#1,238 of 21,670