Christian E.

IT professional with over 9 years of extensive experience working with enterprise clients, including 3+ years with US-based clients and 5+ years with Philippine-based clients. Experienced in designing, deploying, and supporting a wide range of technologies, including Windows Server, Microsoft 365, Backup Solutions, Exchange, and Virtual Desktop Infrastructure (VDI) such as Citrix Cloud and Azure WVD. Skilled in deploying and managing various MSP and MSSP tools to optimize IT operations and security. Key Skills: 1. Cloud & Infrastructure Management 2. Microsoft 365 Administration 3. Microsoft Exchange Server (Configuration & Migration) 4. Windows Server Administration (Role Deployment, Migration, Replication) 5. Virtualization (Hyper-V, VMware ESXi, VirtualBox, Citrix XenServer) 6. Cloud Infrastructure (Design, Implementation, Management) 7. Virtual Desktop Infrastructure (Microsoft AVD, RDS, Citrix Cloud) 8. IT Security & Compliance 9. Endpoint Detection & Response (EDR) & Antivirus Solutions (Defender for Endpoint, CrowdStrike, Sophos, ThreatLocker, Huntress, and Checkpoint) 10. Policy Audits & Compliance (Adhering to least privilege principles) MSP & IT Management Tools 1. Ticketing & PSA Systems (ConnectWise Manage, Atera, SyncroMSP, NinjaOne, HaloPSA, and Synchro) 2. Remote Monitoring & Management (RMM) (Immybot, Syncro, Atera, SolarWinds/N-able, NinjaOne, Intune) 3. Backup & Disaster Recovery (Veeam, Netbackup) Enterprise IT Operations 1. Active Directory (AD) & Group Policy Management 2. SharePoint Online Administration & Maintenance 3. Apps & Desktop Delivery Platforms 4. Business Continuity & Disaster Recovery Planning I bring a customer-focused approach to IT services, ensuring efficiency, security, and seamless technology integration for businesses. My expertise spans automation, system optimization, and proactive IT management, making me a valuable asset to any IT team.