Chiamaka U.

Research & Operations VA| Executive support| CRM| Lead| Bookkeeping

Businesses don't usually hire me because they need someone to simply complete tasks. They hire me because they need someone who they can trust to bring structure to their daily operations. As a business grows, it's easy for research, follow-ups, documentation, customer information, and operational admin to compete for attention. I building efficient systems, and organising these moving parts. I'm Amaka, a Research & Operations Virtual Assistant. My background combines executive support, operations, research, CRM management, marketing support, and process coordination. I enjoy understanding how a business works, identifying what's slowing it down, and building systems that make everyday operations smoother and more efficient. Over the years, I've supported founders and leadership teams with: • Executive and administrative support • Market, competitor, and lead generation research • CRM management and database organisation • Calendar, inbox, and project coordination • WordPress website updates • Social media management and content scheduling • Newsletter preparation and marketing support • Bookkeeping support, invoicing, and expense tracking • Documentation, reporting, and workflow organisation I have supported businesses across hospitality, education, research, and technology-focused industries. I'm comfortable working with Microsoft 365, Google Workspace, Trello, Asana, Airtable, WordPress, Canva, QuickBooks, Salesforce, ChatGPT, Gemini, and other digital tools that help businesses stay organised and productive. One thing clients quickly discover about working with me is that I don't simply complete tasks, I look for better ways of doing them. I like adding value beyond the task itself. If you're looking for someone who is organised, curious, proactive, and genuinely invested in helping your business run efficiently, I'd love to hear about your project.