Ameema M.
Customer Support
Customer Support Specialist with 5+ years of experience in Customer Engagement, Account Management, Onboarding and Client Retention. Experienced in managing STR & LTR operations in real estate, including guest communication, booking coordination, tenant support and issue resolution. Proficient in tools like Brevo, Zendesk, HubSpot CRM, Zoho CRM, Salesforce, Trustpilot, Podio, Guesty, Hostaway, Hospitable, Slack and Google Workspace Strong communication skills, problem-solving abilities and a client-focused approach with experience handling high-volume customer interactions across B2B and B2C environments. Dedicated to delivering professional, empathetic and timely support that improves customer satisfaction and business growth.
Earnings and projects
Last 6 months ÷ 5 months active (since Jun 2026)
Last 6 months: $6.1k
Billed in all: $6,802$6.8k
$2k in the last 6 months
Across 3 contracts
Earnings, last 30 days
Skill rankings: Top 10% in Virtual Assistance
Ranked by MRR among everyone on Upwork with the skill.
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