Christine Paula Alcala T.

Hey! I'm Pau and I have a working experience as a Logistics, Dispatcher and Scheduling Coordinator, Supply Chain, Data Entry, Email Management, Sales and Service, Customer Support, Web Advisor and Chat Support. I am available for paid consultation if you're looking to build a company in logistics, HVAC, handyman services, or food delivery. I can provide valuable insights based on my experience. I am well-versed in major customer service, conflict resolution abilities, phone, chat, and email etiquette. Also, I've been doing administrative duties for 10 years. I am an expert data entry worker. I have a lot of experience with invoicing, making billing adjustments, scheduling work in CRMs like Jobber, and managing dispatching operations. The following key strengths also exemplify greatly marketable skills in E-commerce and characteristics: ✅ Order Fulfillment / Purchasing ✅ Customer Support ✅ Retention ✅ Sales ✅ Basic Accounting ✅ Promotions/Discounts ✅ Logistics/Shipping ✅ Scheduling/Dispatching ✅ LTL Booking ✅ Parcel Booking ✅ Data Entry ✅ Invoicing ✅Admin Assistance I have also developed my skills in navigating certain tools: ✅ Jobber ✅ Booking Koala ✅ Podium ✅ Cloudtalk ✅ Shopify ✅ Zendesk ✅ CIGO Tracker ✅ FedEx LTL ✅ Veeqo (Inventory Management) ✅ Cin7 (Inventory Management) ✅ Dixa ✅ Gorgias ✅ Microsoft Office (Excel, Word, PowerPoint) ✅ Google Sheet ✅ PDF Acrobat ✅ Google Drive/OneDrive/Dropbox ✅ Salesforce ✅ Collab Inbox ✅ Ring Central ✅ Slack ✅ Live Agent ✅ Onfleet App ✅ Avochato ✅ Click up ✅ Wonolo ✅ Cartwheel ✅ Powerbi ✅ Whimsical ✅ Datto Commerce ✅ Autotask ✅ Amazon Business Prime ✅ Purolator ✅ UPS Tracking Tool ✅ Fedex Tracking Tool ✅ Encircle ✅ Claim Wizard ✅ Company Cam ✅ Next Gear ✅ Microsoft Teams ✅ Skype ✅ Asana ✅ Monday.com ✅ Calendly ✅ MyGeoTab ✅ Metrc ✅ WhenIwork ✅ Yourgreenpackageapp ✅ Intellihub ✅ Katana ✅ Carton Cloud ✅ Service Titan ✅ GHL