Felisse M.

Remote Project & Account Manager | Logistics and Client Communication Specialit Looking for someone who can manage remote teams, coordinate operations, and keep everything running smoothly without constant follow-up? That’s what I do best. With over two years of experience as a Remote Account Manager in the transportation and logistics industry, I’ve managed daily operations across cities in California and Arizona — from scheduling drivers to tracking projects and handling client communication with clarity and consistency. I’ve also worked in recruitment, posting roles and screening candidates via Indeed and Craigslist. I'm confident using the following platforms: ✔️ Google Workspace – Gmail, Sheets, Docs, Calendar, Forms, Slides, Drive ✔️ Typeform – logic-based forms and custom workflows ✔️ Dropbox – organized file sharing and access ✔️ Zapier – basic automation setup ✔️ Zoom and WhatsApp Business – team and client communication I’m currently pursuing a degree in accounting, which supports my detail-oriented and process-driven work style. What I bring to the table: ✔️ Remote project and team coordination ✔️ Accurate driver and resource scheduling ✔️ Customer support via email, text, and phone ✔️ Daily admin task tracking and reporting ✔️ Clear communication and a no-hand-holding mindset ✔️ Ability to work async and make informed decisions independently If you need someone dependable who can take ownership, follow processes, and quietly make things easier for you — I’m ready to help.